Sun Valley Lake

1300 Sun Lake Dr, Saint Charles, MO | Directions   63301-3033

38.784779 -90.516571

Open Hours

Mon-Fri 9am-5pm, Sat Closed, Sun Closed

 
Apartment Rental, Apartment Finders  more

Neighborhoods: Saint Charles

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Sun Valley Lake
Sun Valley Lake
Sun Valley Lake
Sun Valley Lake

From The Owners of Sun Valley Lake

Reviews for Sun Valley Lake

Recommends
5.0
over a year ago

Would recommend to ALL my friends - It's the best!! – This is my first ever apartment experience. I was fortunately blessed with great neighbors!! The ENTIRE staff - from office to maintenance to landscaping are the best. Extremely friendly, attentive to your privacy and concerns and always professional. I felt extremely safe here and anytime I had a problem it was addressed in a very timely manner! I moved here from out of state and SUE was awesome with me and answered my thousands of questions! I was welcomed as if coming to a family reunion. Eric and the entire staff are excellent guest service. They go above and beyond in meeting your needs. They definitely adhere to the quiet hours which I appreciate. One time a neighbor was being just bit on the noisy side and the next day there were notices on our doors as reminders of the quiet hour policy. It did not happen again. The only reason I am moving is

because I am relocating out of state. I know everyone is entitled to their own opinions but if you treat someone with respect it will most certainly be returned here at Sun Valley Lake.

Doesn't Recommend
1.0
over a year ago

AWFUL PLACE – Once again they seem good and nice when you move in. But don't let them fool you. As soon as you sign the lease they quit caring. Management is unprofessional, rude, ignorant, and unhelpful. They do not care at all to make their residents happy. They basically treat you like the scum of the earth if you call in feeling that you should have a better quality of apartment for what you pay for rent.

Maintenance in the complex is atrocious. If they decide to actually complete your maintenance request (sometimes they suspiciously get lost) they don't fix things correctly and you have to continually call and get them fixed again.

I have lived in a number of apartment buildings and this one is by far the most stressful and poorly managed. They have no courtesy for the residents. I think they forget that if we didn't live there, they wouldn't have a salary. I am basically in tears everyday realizing where I am forced to live for another 6 months. It literally makes me miserable, and if I had the money to afford cutting my lease early, I would.

The place is going to crap, everything falling apart, that's why they're offering reduced rent for the time being. Don't be fooled. Don't get stuck living here

 

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