Sibley >Waste Removal > Aaa Disposal Svc
31103 E Blue Mills Rd, Buckner, MO | Directions 6401639.163891 -94.208941
i am changing trash services because i watch the trash truck drive by my trash can after picking up my neighbors drove right by mine and did not pick it up called and they said they would take care of it still not picked up the next day called and they are now out of neighborhood will not pick up my full trash can till next week two days after christmass they won't credit me or anything i live about four blocks from the dump i do not see a problem with finding a way to pick up my trash i suggest no one picks this company second time they have done this !!!!!!!
The company did not properly inform me of what their service provided. Yard waste is extra and they will not tell you how they will pick it up, who to call, or what the fee is. Instead of informing new customers how to properly dispose of yard waste and recycle(they have recycle bins), they just ripped my bags open and threw it back in my yard!! Not back in the receptacle, in the yard. So I came home from work and waste was all over the place. What has happened to common courtesy. If you dont inform your customers what the service offers, INFORM them. Dont just throw the waste in the yard. Staff should be customer service oriented as well.
Horrible Customer Service. Just call to ask why my trash wasn't pick up all they could tell was they where sorry they didnt know why that they would get me next week.My bill is paid and someone should make it right.
Behind the times. – My trash gets pickup somewhat regularly and without hassle, but they are way behind the times technology wise.
Their poor workers have to lift the cans up - despite them having given us the sort of trash cans that are designed to be lifted by the truck. Their trucks just don't have that equipment installed!
They also don't have a website where I can pay my bill online without having to call them up and deal with waiting on them to figure out how to work their charging equipment.
This is the only bill that I have that I cannot pay online at 3am!
Horrible Customer Service – I just found out that my trash company was sold to AAA, but after 2 weeks have not heard anything from them. I would think they would have at least sent me a postcard to let me know about the purchase/sell and see if I wanted to move to them. Only way I found out was my trash was not picked up for 2 weeks and when I called, an automatic voicemail said they had been sold to AAA. Nice. Definitely won't sign up with them now, if I even hear from them.
Horrible Business – Service with AAA started off great without a single problem until one year of service. Over the past two months I have had my trash picked up only 3 times. After having to cancel service with AAA (they did not cancel my service the first time I asked them to two times were required to cancel) they have failed to pick up the containers that sit with 3 week old trash in them. AAA did not even try to keep my business when I told them I would like to discontinue service. Over all AAA has developed poor business practices and I would not recommend them to anyone.
What's all the fuss? – We've been using this company for a year and have had no problems. The driver arrives early in the morning, every Tuesday. We've never had issues with their street service or with their office staff. Maybe it's the customers that should be rated? Just a suggestion.
pay for it or burn it ? – they are usualy on time with me my son loves the truck and the rider and driver are always kind to us the sevrice aint bad but id still rather burn my trash ya dig
Worst trash service in Missouri!!!! – The worst company I've ever had to deal with. I wish there was another trash service in my area. They pick up when ever they feel like it. Then they try to blame it on us. We set out our trash the night before and yet they try to say it wasn't out or that it is yard waste in January! Unless I am bagging snow how in blue blazes do I have yard waste in January! I have been calling and complaining for a year now and still get the same crappy service.
AAA+ in my book! – Just wanted to let you know that I have yet to have issue's with this company. My trash is always picked up before I even head to work. My neighbors also use the same service. Trash service started promptly when I called. AAA+ in my book.
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