Pizza >Fun House Pizza & Pub
13002 E US Hwy 40, Independence, MO | Directions 6405539.037690 -94.426346
Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm
I have been eating at the Funhouse pizza in Raytown for over 40 years now and tonight will be the last time I ever go there. I called in my order and was told it would be ready in 25 minutes, which is about how long it takes me to drive there. When I arrived I saw one of my Pizzas already done but was told to wait they were not ready yet after sitting an watching I noticed another one of my pizzas was ready, then they put them back In the oven to reheat them because the first one had been sitting out for 20 minutes. Finally after sitting there for 35 minutes my wife and I went up to ask if they had forgotten us and sure enough all our pizzas were ready but two had been place back in the oven to reheat them and were burnt and soggy the one large had shrunk down to the size of the medium. We did not even get an I'm sorry from the girl behind the counter or the manger we talked to she just complained about how busy they were. When we arrived there were only 4 tables of people there and one of those was done eating. I can see why every time I have been there in the last 6 months the place was basically empty. This is very tragic for me because Fun House has always been my favorite pizza until now. Good luck continuing the family business. By the way before you put the pizza in the box you should check and make sure there is no burnt paper on the bottom of it.
They Lost a Whole Family of Life Long Customers. Rude! – We have been eating here since we were kids but will NEVER go back because of the way they treat their customers. I gave my sister a Kansas City Perk since she was on her way there anyway. She was not able to use it b/c she is not the one who purchased it, which is fine, it was the way they handled the situation along with the way she was treated in front of other customers. She had no problem with the gentleman but apparently a lady overhead their conversation and jumped in to save the day with her rude self. My sister, who is a manager of her own store, having lots of experience with customer service, did what anyone who is treated badly by an employee does... she asked to speak with the manager. Then comes, we'll call her Brutus, so Brutus comes over making her authority known, and tells her she's the one she needs to speak with and goes right into, "if you don't have ID, you're not getting it". This is in front of the other employees and customers. Ghetto! My sister would have purchased the pizza if the situation would have been handled differently, but just like me, my parents and other siblings and family members, she will never give them another dime. They acted like she tried to steal a pizza, which was not the case at all. I purchase KC Perks, restaurant.cm, Groupon, Living Social, etc., all the time so I can have them for personal use or give them to family members when convenient for them, and I have NEVER had a problem like this with any of them. So disappointed at the way my sister was treated and will tell everyone I know about her experience. So basically, I paid for the certificate, gave it to my sister, and since I did not enter her name online at the time of purchase (because it was not a gift), she could not use it. I also want to mention that I used mine 2 weeks ago and was never asked for ID. She even told them I was in there and used one 2 weeks ago, they looked it up to confirm that it was indeed true, and still would not let her use it. Again, she would have normally purchased it anyway, but not with the prison attitude floating around that place. It has literally gone to sh*t. So she ordered a pizza, tried to use a certificate which they verified was paid for by me and not stolen WHILE I WAS ON THE PHONE WITH HER offering to give them confirmation numbers or whatever they needed, and instead of allowing her to use it, they wasted an entire pizza, I guess to prove a point. Point taken! Fairwell!
It Ought to Be Called Outhouse Pizza – I'm sorry. I've tried this place 3X. My hubby thinx it's grand b/c he grew up eating it. No wonder he has so many gastrointestinal problems! This place is filthy. What do they do? Hose down the concrete floors? Yuck! Nasty bathrooms, nasty environment and NASTY pizza. Floppy and saggy and not very flavorful. I guess that's Methdependence for you. I dread going in to that toilet bowl, but, hubby and his family think it's the Bomb! It's a bomb alright. A stinkbomb! YUCK!
Best Pizza Place Around! – My family and I have been going here for years and it has stayed top of the line. Great tasting pizza and fun environment for the whole family. I also love the fact that you can reserve the back room for parties or get-to-gethers, for FREE! You can't find that many places, that's for sure! No other pizza place like this around. AND they deliver!
Fun House 40 Hiway – Love Fun House! Some people get confused. 40 Hiway has always been it's own entity. It is NOT affiliated with Raytown, 23rd Street, Lee's Summit, Blue Springs, Harrisonville or Raymore. I grew up going there and my 82 year old dad has requested that for his birthday for years!!!
What is with all the good reviews – So I order a medium soft drink. I get handed a cup not much bigger than a small, had my three sips, then went up to get a refill only to be told it costs fifty cents. Screw you people. And would it hurt to update the decor. What a dump! And the pizza is not so great either. It's meat and veggies on bread. Where's the sauce? Anyway, no pizza is worth dragging my kids to that dreary, lifeless hell hole.
Coupons – All the Fun House Pizza locations offer coupons EXCEPT the 40 Hwy location - what's up with that?? We had a birthday party there (no balloons allowed!) and the pizza was good but it would have tasted better with a coupon!!
What happend? (Raytown location) – Three generations of my family have grown up on Fun House Pizza. I am sad to say I may not be passing this tradition on to my own children. First there was the failed franchise locations that did nothing more than tarnish the Fun House name (Harrisonville and Raymore among the worst). And now it seems the recipe or maybe the preparation has changed. The only location that is making a comparable pizza to the original is the Lees Summit location. It however has one crucial short coming. Service is very lacking when the owner (Semper Fi) isn't in. The "children” that work there are rude and petulant. When the Boss is in everything is ship shape. I know for a fact he wouldn’t tolerate such behavior.
Best Pizza in KC, when you get a good one with enough cheese and the edges burnt just right! – This by far is a landmark pizza joint in Independence, The funhouse combination has such a heap of toppings that they won't all stay on the pizza. The place has a carnival atmosphere, nothing too fancy, it's all about the Pizza! They always have a large staff keeping things running smothly. I have been eating there for the last 35 years. They have plenty of games to keep the rug ratz busy, just keep feeding them the quarters.
They used to be great – Im 35 and I have been eating Fun House pizzas for as long as I can remember and I am sorry to say Im not going back. The pizza has changed in the last few months. It doesnt taste near as good as it used to. I havent confirmed all of them have switched but the one in Lees Summit and Harrisomville have. Please let me know if the 40 hwy location is still good, its worth the drive.
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