3370 Northeast Ralph Powell Road, Lees Summit, MO | Directions 6406438.974103 -94.358614
Saturday-Sunday ; Nights ; Seasonal
This company has professionalism dripping from their finger tips. My clogged drains were fixed in a timely fashion, at a competitive price and the supervisor was outstanding to say the least. Jeffrey Barefoot knows how to run a company. I will be using this company in the future and referring it to all my family and friends
Very happy with the service over many years – We have worked with Snake n Rooter for many years in an appartment complex with many individual units. We need maintenance and occassional emergency call outs and we have found Snake n Rooter to be very reliable. Of course, there are occasional issues but they are always back to fix any problems - they have great customer service and their techs are always very professional which is why we have used them for so long.
Very professional and helpful – We have used them twice and they did a wonderful job on both occassions. The technician who came to the house was great - very polite and professional in fixing our drain problems and he was very careful to clean up after himself. We will definately use them again although we hope we don't have too many plumbing problems in the future!
Highly recommended – They fixed a stopped up drain for us and we were very happy with the results. The plumber who came to clear the problem was very knowledgeable and clearly knew what he was doing. The company also followed up immediately after the work was completed to make sure I was happy and to see if there were any issues remaining or if I had any comments on the plumber himself. We had some other quotes but were very happy with our choice and keep their card on hand in case we ever need their service again.
Learn from Me – Due to poorly trained plumbers and old, barely running equipment I will NEVER use this company again! Learn from my 500 dollar lesson, they will not do the work necessary in an hour like the website says. And frankly, the "customer service" I received from the supervisor when I tried to make a complaint about the service I paid for, was pitiful!!! It took me days to speak to a supervisor and always had to wait for him to call me only to find out that they will stand behind a plumber who took four hours to do the same job another company did for me in 45 minutes and the other company charged me one-fifth of the price!!!!!!
Waste of Money – Snake 'n' Rooter does not stand by their warranty. I had to get another person out to fix my drain line; when Snake only went out 30" feet; should have snaked out to 100" feet. You're just throwing a way your money using them and they don't stand by their warranty!!!!
THIS IS A BAD BUSINESS!!!! BE ADVISED DOT NOT DO BUSINESS WITH THIS COMPANY‎ – THIS IS A BAD BUSINESS!!!! BE ADVISED DOT NOT DO BUSINESS WITH THIS COMPANY. THIS COMPANY AND THEIR OWNER JEFFERY J. BAREFOOT DOES NOT PAY THEIR BILLS. THEY HAVE OWED MY SMALL COMPANY OVER $9000.00 FOR THEY PAST YEAR AND WILL NOT PAY. BE WARNED DO NOT GET BITTEN BY SNAKE N ROTOR.
Honesty and Integrity do exist in the plumbing business. – Just a quick recommendation. The techs. are fast, knowledgeable, personable, etc. The company stands behind their work. I honestly can't say if the price is comparable to other companies but the customer service is the best I've encountered in a very long time. I will be a repeat customer. (Hopefully not to soon!)
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