2321 NE Independence Ave Ste A, Lees Summit, MO | Directions 6406438.953993 -94.361554
Installed a $4400 fireplace from CHC earlier this year. Called to get information on how to use it. Salesperson was rude and disrespectful as "he" had not sold it to me, another salesperson did who is not in their office. Was "doing me a favor" talking with me. Good grief. Maybe a $4400 fireplace isn't expensive to them, but for us, it was a large investment. He would charge us a service call to come out and show us how to "season" it and use it. Really. Called and left message for the company owner. Recommend them? Nope.
This showroom/store is no longer open – Complete Home Concepts closed this store down about 2 - 2 and a half years ago. They moved up north to the intersection of 152 HWY and N. Oak Tfwy.
Zero customer service – I have been trying for 4 hours to see if they had a part for my stove. One store I have called 20 times and they don't answer the phone OR return messages. The other said they would call back and 2 hours later im still waiting. If you want a repairman to come to your house plan on 2 or 3 weeks. If its because they are busy kudos to them in this economy but honestly I don't see how they stay in business. I guess I'll order it online and wait for the part. Disappointed in the lack of customer service.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Complete Home Concepts on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.