612 W 47th StSte A, Kansas City, MO | Directions 6411239.042561 -94.594416
Neighborhoods: Plaza Area, Country Club Plaza
Beware of this location – I was recently at Jack Henry to check on an item. I parked in their parking deck and was in the store between 5-10 mins. When I returned to the car I found my window broken out and items removed from my caer. I filed a police report. There was another car that had experienced the same attack. I drove around front to tell the manager thinking it was another customer or employee. The manager/owner was summoned and he slowly made his way. He really did not seem to care and offered no apology. If you look in the parking lot you will find window glass swept to the side in many places. I have since learned from a friend who did some work there that this has been going on for a long time and the ownership has made no attempts to correct the issue. I will never return to their store although I have shopped there often in the past.
Great clothing! – Great clothing and even better service. Purchased a suit, shirt and couple of ties from Jack Henry and they were able to make the necessary alterations in only a few days. Highly recommend.
Jack Henry doesn't need your business – We went to Jack Henry on the Plaza in Kansas City on December 12, 2009. My girlfriend has been there many times. This was my first time. It was about 6:40 when we walked in the door. We were looking around at shirts and then looked at the belts. We saw a small display which had a few belts in each size, but none in my size that I liked. It had been approximately 10 minutes and we had yet to be greeted or come in contact with a sales associate. We went to find an associate to ask if the belts were available in other sizes. The associate said he has some more upstairs and mentioned that they were closing in a few minutes. We weren't upstairs for 2 minutes and another associate (I guess the manager) was walking around the store at a fast pace saying "It's 7:00, we're closed" to all the customers. He went downstairs and was emphatically stating at some other customers that had just walked in "We're closed" and gesturing his arms outward like he was a first base umpire signaling "safe".
During this holiday season and with the number of customers on the Plaza, I am surprised this store closes at 7:00. But more surprising is the lack of service we received and the behavior of Jack Henry's staff. Our potential $500 sale was lost. Though we were informed of the next day's hours, we decided to shop elsewhere.
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