8640 N. Boardwalk Ave., Kansas City, MO | Directions 6415439.25340431088421 -94.65167932212353
M Closed, Tu-F 10am-6pm, Sa 10am-5pm, Su Closed
Neighborhoods: Coves North
I have been a customer of Jewelry by Morgan for a great many years. Even tho I haven't been there in a few years, I just recently had, once again, the BEST experience. My aunt had passed and I had inherited some rather large diamonds from her so I took them to Morgan to sell. The prices that I got from them were way more than the offers I received from others. It was fantastic! Morgan spent a great deal of time with me, explaining the cuts, color and clarity so I could be an informed seller. And sell I did!!! Then Scott helped me look at all the new designs the store had and I had a blast. Ended up buying a whole bunch of really beautiful designs to wear! I think Morgan is a first rate business man and Scott is one of the nicest and funniest guys out there! The only bummer is that Jackie retired 2 years ago and I miss her charming personality. So glad to see this great jewelry company doing so well. I would recommend them to anyone!
Such a beautiful store. I felt like I was shopping in an upscale jewelry store without the upscale prices. The jewelry is gorgeous. I love my new pendant
Mr. Morgan designed a ring for my wife. His care and precision are reflected in an exquisite, quality piece. We are very happy with the result. It is now a cherished heirloom
The owner is pushy and rude. Had a very unpleasant experience.
Just had unpleasant experience at Jewelry by Morgan. I dealt with Morgan(the owner). So all i needed was to get a watch band adjusted which takes about 5 minutes with the correct tools. most jewelers have them. So he says "Oh I don't adjust watches this time of year, I'm too busy making jewelry. It takes alot time out of my busy day". So I said" well it takes about 5 minutes with the right tools. He says" well then why don't you go across the street to the hardware store and get a hammer and nails and do it yourself" nice comment. I was not humored or impressed by his smart azz comment. I'm thinking to myself, this is NOT a great way to earn someone's future business. With that kind of attitude, you will not get my business and hopefully others that live in Kansas City will read this will go somewhere else too.
Each time I shop at Jewelry by Morgan it's more fun than the last time. I have been a big fan and customer for over 20 years. Morgan and Jackie are a delight to work with. Both of them are so smart about jewelry, that I always spend way more time and buy way more things than I planned! The prices are really good compared to other places with similar quality. I have a great feeling each time when I leave with my little black bag of goodies, whether it's for my grandkids, my friends or myself. Even as busy as they are these days, I watch them take the needed time with each customer. Scott is a smart and fun-filled guy. I get a good laugh every time he helps me. Morgan seems to know how to pick great employees! I can't think of a more pleasant place to jewelry shop.
Love, love, love Jewelry By Morgan. They always have such exquisite and unique designs. Every time I see their new line, I want it all!!! Jackie and Morgan are such warm and welcoming people, I always feel so at ease whenever I visit. They always go out of their way to accommodate the needs of their customers and the customer service is great! In my estimation, there is no better Jewelry store than Jewelry by Morgan and I am constantly recommending them to all my friends. Have spotted what I want for Christmas at Morgan's and will be telling Santa to visit there soon. I highly, highly recommend this store to anyone who wants great friendly service, quality products and enjoys shopping in a warm and welcoming atmosphere.
Run. Don’t walk – away. Have been a loyal customer of this store for many many years, and have recently felt that Jackie and Morgan are not customer-focused, and are doing anything they can to take my money. There is a lot of drama in the store in that Jackie and Morgan fight loudly and openly with each other regularly. Son-in-law Scott - working the front end - is mean and nasty to customers. Very unprofessional all the way around. Not sure what's going on here, but things are going down hill fast at Jewelry by Morgan. They have nice jewelry, and Morgan is a good jeweler. But after several bad experiences like this, I'm never going back. I can buy nice jewelry lots of places - where they actually treat you well.
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