24682 Del Prado Ste 100, Dana Point, CA | Directions 9262933.465399 -117.699041
SCAM! STAY FAR AWAY FROM THEM – SCAM! Be aware, for their supposedly $220 value engagement shoot package, you will put in more than 1 hour of you and your fianc
The following quote was taken verbatim from an email provided to us by the Knot who investigated Cheryl?s comments after she posted an identical review:
?After investigating the review posted on WeddingChannel by Cheryl Du, we found her statements to be inaccurate and have removed them from our site. The parameters listed on your WeddingChannel deal were clearly disclosed properly and we feel her review is misleading and false.?
Jack Randall Is Horrible – Jack Randall is defiantly not worth the money he thinks he is! I would not recommend using this company. We have had multiple friends who have recently been married, their pictures were amazing and were half the price. There was no creativity or enthusiasm. He was late to our event. Our pictures were mediocre. There were hardly any intimate pictures taken of the two of us together, which was very disappointing. To top it off they have you send in a list of your favorite pictures to be placed in an album, but you have no say in how they put the album together. So, if you don't like the way they format the photo's, or the backgrounds they choose you have to pay for the changes yourself! We had alot of issues with Jack Randall and his staff who were very rude. Their customer service was very poor, like they did not care about us after we paid them. It took them weeks to correspond with us about our issues. They took our special day, our memories and something that should have been enjoyable and made it very stressful and unpleasant. Every time we look at our pictures we get frustrated. NOT WORTH THE MONEY!
I loved my pictures!!! – I highly recommend Jack Randall Photography! They take beautiful photographs making it very difficult to chose your favorites. Their staff was very professional. They gave enough direction to get great shots without being controlling. They also captured great candids that I never would have thought of.
Really Amazing Photographer – I was really impressed with Jack. He was willing to let us fly him to San Francisco to do our engagement pictures. They came out beautifully. His was great at picking out the best spots to take a picture. There were so many great pictures to choose from. All around I would recommend him for engagement photos. I can’t wait to see how the wedding portraits turn out.
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