3003 English Creek Ave, Egg Harbor Twp, NJ | Directions 0823439.433223 -74.613443
HORRIBLE CUSTOMER SERVICE – I had a coupon from a reputable company (Entertainment Book) for buy one lunch and get one lunch free. States on coupon "Valid Anytime". When I went in approx 4pm the owner told me I couldnt use the coupon. Ok fine. "When are lunch hours?" He responds unhappily and mumbling under his breath, "between 11am and 2pm". So I said thank you and left.
I returned about a month later with my coupon at noon. The waitress told me it was only good for "dine in only". IT STATED NO WHERE ON COUPON DINE IN ONLY!!!! No problem. I decided to sit down and eat in the restaurant. As I took off my jacket and sat down. The owner then said from behind the counter, " no you cant do that." I nicely said, " do what?" He stated, "you cant order two sandwiches." I responded, " Im not allowed to eat two things from the menu? The coupon doesnt state a minimum of two people?". "That is the rules he angrily told me! He was RUDE, ANGRY, and HAD ABSOLUTELY NO TRAINING IS CUSTOMER RELATIONS! I quietly got my jacket and exited the restaurant.
I assume that is why no one else was dining in restaurant because the restaurant owner is RUDE and NEEDS MORE TRAINING WHEN DEALING WITH THE PUBLIC!
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