5030 Harding Place, Nashville, TN | Directions 3721136.087598 -86.691817
These people are bad news. Stored my furniture for 2 years and managed to lose $2000. worth and did several hundred in damage. Then the overcharged me by several hundred$$. They have over 25 complaints filed against them at the BBB. Do yourself a favor and stay far away from them.
drug addict Wayne Haley smokes pot in the truck on the way to your house
DO NOT USE THIS COMPANY!!!!
They are just bad people. Our move was out of state but was terrible from start to finish. These guys actually broke or scratched everything they touched.
In the process of the move we learned the whole moving team had been incarcerated at some point and time and proved themselves untrustworthy.
When we tried to contact them to get a resolution we were told they did not guarantee our belongings would be delivered in good shape, just that they would still work.
Again please, DO NOT USE THIS COMPANY!!!
Not going to bore you with the details. After multiple conversations I can tell you that the office/dispatch staff are very poorly trained. No organization, communication, customer service, or problem solving skills. I had a small, local move and self-packed so it should have been a breeze.
I emailed the office after my move to bring up issues – never got a response. Happily, they didn't bother responding to Bank of America either after I initiated a complaint, so BOA credited me the amount Fox's ineptitude cost me. Beware good reviews as Fox has been caught writing their own.
There is a reason Fox was kicked out of the Better Business Bureau. Cheaper sometimes ends up being more expensive - clearly the case with Fox Movers. **Full Disclosure - the guys who FINALLY showed up were great and worked hard. **
Fox did a great job moving and packing. Everything went smooth and the team was very professional.
Very good service, employees are courteous and service was smooth.
I'm not able to physically move things, as I once did, so I paid the highest quote I got, because the Rep for Fox, assured me that things would be taken down, and re-assembled the same way, at the new address. It was a higher standard, and I needed that, so I paid the high price. I thought I was hiring the pros. What I got was the worst amateur moving job I have ever seen, and I am left to sort out all of my belongings. Boxes were labeled as to what area to take them, and the largest portion ignored those directions. Parts of items were separated, so re-assembling them,for instance, requires me to find one part in a bedroom, and the rest in the garage. Items were broken, as the crew had no idea how professional packing and stacking works.
If you are tempted to hire fox, I would suggest that you instead, go to one of the corners where laborers are looking for day work, and hire them. The Fox guys have no more experience, and no training in the moving business. The guys who picked up, packed poorly, but did seem like they had done this before. The delivery guys, however, were a totally new crew, who had no idea how things came apart, so they didn't even attempt putting things back together. They didn't know what they had in their load, and althought they were nice guys, they really didn't care. They claimed to work for Fox full time, but no one with over 3 days experience could have been this bad. One spent time pitching his other services to me. The load looked liked it had been ejected from a dump truck. Hire laborers at $7 an hour. I'm sure that's what Fox did, and charged me thousands for booking them. It will cost an equal amount to replace the broken stuff. I think some is also missing. but it will take weeks to sort this out to even know, if items are missing, or just hidden in the pile they left. This job was so bad that I have been anxious to write this review, and warn others. It took a while because my stuff is in such shambles that it has been a full time job to sort out this move, and there is still plenty of work to do, that I paid for, and now am having to do myself.
Great mover! Took care of the furniture and great people to have with your company!
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