345 W 42nd St, New York, NY | Directions 1003640.757988 -73.991601
Neighborhoods: Midtown, Garment District
TERRIBLE CUSTOMER SERVICE – WARNING! My annual membership ended and I moved so I chose not to renew. However, midcity gym continued to bill me without my consent, when I called they said that they would continue to bill me despite me telling them I wished to cancel because I had not given "written notice". When I asked if I could do this over the phone, they said that they couldn't do it. When asked what the email address was, she wouldn't give it to me. After being placed on hold five times, she finally agreed that we could cancel the membership...in two months... and that I would continue to be billed until then because I had not given "ENOUGH" notice, despite the fact that my contract had ended already...
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