Blueguava Design Group

(617) 442-0900

839 Albany St, Roxbury, MA | Directions   02119

42.332119 -71.076020

 
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Neighborhoods: South End, Harrison Lenox

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Blueguava Design Group

Reviews for Blueguava Design Group

Doesn't Recommend
1.0
over a year ago

NO WAY! – BlueGuava Design did our wedding at the Liberty Hotel and we were not impressed!

From the moment we retained them, they were impossible to get in touch with. If emails or phone calls were returned, it was always weeks later.

When I wanted to deal with the final details of the wedding a few

weeks prior to event, again, it was a strained effort to get anyone on the phone.

Even though we eventually had the discussion about the final details,

the actual timeline for the wedding day wasn't even close to what we

had discussed and flowers were MISSING! The groomsman flowers never

made it to the Liberty Hotel for pre-wedding pictures ( they were

dropped of at the back of the church - thank god someone was even

there at that point) and my Mother in law's hand held bouquet was not

included!!!!! She walked down the aisle with NOTHING!!!!!!!!!

And, I requested that the church flowers be moved by Blue Guava personnel (I

was quoted an extra $100) after the ceremony and moved to the Liberty-

I did not see them at the cocktail hour or the reception.

I had to practically harass them to solidify details and we still had issues. With a price tag of almost 7K, exceptional customer service should be included with

flowers.

Lastly, when I asked for a reimbursement for my mother in law's bouquet which never made it to the event - I never heard back from them! Actually, I never received a call or email back when I reached out multiple times after the event to discuss what happened. I'm so pissed that I'm sitting here at my desk at work still writing about it.

DO NOT use this vendor if you are at all organized. The flowers were pretty - but there are plenty of other talented florists in the Boston area. Not worth the headache

Doesn't Recommend
1.0
over a year ago

Avoid him. Not worth it. – Met with John LaRoche even though we had heard mixed reviews about him. Like other reviewer, we met with him and he was charming and had good ideas. We were excited to work with him but we never even received an initial proposal as promised following the meeting, and we never heard back after numerous attempts to contact him. He definitely does nice work (we looked at pictures and did our research online), but follow-through apparently is a problem. The one friend who had a bad experience told us he was impossible to reach (she was right), which made their wedding planning harder than it needed to be. Also they said he overpromised things and didn't deliver them. And he was late. So the lesson is, listen closer to the BAD reviews than the good. There are so many great professionals out there to work with. Don't give business to those who don't appreciate it!

Doesn't Recommend
1.0
over a year ago

simply unprofessional – I set up a time to meet with John Laroche of Blueguava and was so excited to have him plan my intimate religious ceremony (80 people). The meeting was great, I came in with all my colors, samples etc and was waiting for a proposal of the costs.

I never heard back from him! I thanked him after the meeting and sent a polite email 3 weeks later asking for the proposal (all the other florists I met with gave me one a week after).

If he was too busy or felt like my event was too small for his "successful" business, come out and say so, give me a high quote to drive me away but ignoring a customer is just purely unprofessional.

By the way, I was upfront about the size of my event (80) from the start even before I scheduled the meeting. I took my 5K elsewhere and will certainly tell my venue my opinion of how I was treated.

Recommends
5.0
over a year ago

A pleasure to work with-exceeded our expectations – John LaRoche at blueGuava did all the flowers for our wedding and also helped with significant design elements at our venue.

We were married in a tent, and John really helped to transform the tent to make a perfect setting for our reception. He added incredible details involving fabric, lighting, and paper lanterns to the tent. And the final product was gorgeous! Our wedding ceremony and reception were absolutely

stunning thanks to him and everyone at blueGuava!!!

The personal bouquets of flowers, the groomsmen's boutonnieres, the centerpieces, our chuppah...it was all incredible!!

John really listens to his clients, making sure each detail is exactly what they want. He is a pleasure to work with and the final product really exceeded

our expectations. I would recommend him highly!!

Recommends
5.0
over a year ago

John did a phenomenal job. Rave reviews! – John LaRoche, from Blue Guava did an absolute phenomenal job with our flowers. We are still receiving raving reviews from our friends and family. When my husband and I first walked into the ballroom I was blown away with how beautiful and huge our centerpieces were. I felt like it was a fairytale wedding the entire night! John was so flexible, sweet, and easy to work with! I cannot say enough wonderful things about his work! Thank you.

Doesn't Recommend
1.0
over a year ago

Stay Away – Used him for florals for a wedding ... staffing and owner himself were extremely rude and put off. Forgot many items that we had ordered and completely ignored me when asked about them.

He ended up lying to family and friends about what he agreed to and in the end he only lost tons more business than he ever would have had if he hadn't lied about our orders.

 

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