12550 NW 39th St, Coral Springs, FL | Directions 3306526.278749 -80.293966
Neighborhoods: Commerce Park of Coral Springs
We want to share our comments on our new installation of a Rheem a/c last week.
First, Brad was very professional and his follow up was excellent. He was knowledgeable and patient with all of our questions.
He represents you very well. The installers – Tito and Mark – were excellent. They arrived on time and the work was done quickly with very little interruption for us. They were also very professional. The work was neat and they explained everything to us. The garage was left in perfect condition. They worked together very well – they’re a very good team.
All in all this was a very positive experience.
Please let them know that we sent this email to you with positive comments on all 3 of them.
Terry and Bill Arbour
In September 2013, our family was proud to become an “Air America” customer through Home Depot.
We would like to take this opportunity to express our gratitude to Ashley who was very pleasant and professional on the phone when making our appointment for an A/C replacement unit for my mom (Aida Artanis). The appointment was scheduled for 6:00pm – 8:00pm, but Ashley was able to have someone there sooner. Thank you Ashley!
Additionally, we appreciated her sending us Mr. Joe Nicolosi to assist with the estimate quote for my mom. He was very professional, knowledgeable, kind and humorous, which made the process easier for all of us.
It’s very difficult living so far away from my mom and having to help her make decision from a distance with any major break downs. Mr. Nicolosi graciously agreed to speak with my husband and I on speaker phone to allow us to hear what was needed and what the process would be if “Air America” was given the job. He was able to answer our questions and gave us additional information that we would not have known to ask. He made all of us feel comfortable and assured us that the installation would be professionally done. Thank you Joe!
So far our experience with “Air America” has been a positive. Kudos to Ashley and Mr. Nicolosi for their outstanding customer service!
Just had my 6 month checkup on my ac and want to let you know how pleased I am with the service dept. A gentleman by the name of JR from the Broward County office checked my ac today. He did an excellent job, checking all aspects of the ac equipment. I just believe this man should be commended for his work and kindness. He is an asset to Air America.
I had a new AC installed on Sat and I want to complement your company and your employees from Marc the salesman to Ben and Travis the installers. Marc was very helpful, honest and detailed in explaining all about what I needed and what I would be getting. Ben and Travis were very thorough and very good customer service. They are all an asset to your company. Thank You for making us nice and cool. :)
Expressing our praise for the Air America employees, Michael (Service Tech/Rep) who evaluated our A/C problems on 10/31/13 and enabled us to purchase an entire new unit (Compressor + air handler) which was installed the next day (11/1) by Jacques and Ronell. Each of these employees were knowledgeable, efficient, courteous and in general a pleasure to deal with. They are a credit to your Company. Thank you.
Just a shout out to Tito and Mark for a great job installing my new system this past Tuesday. These two are a great asset to your company and truly professional technicians. Many thanks for a job well done.
Thank you to Joe Nicolosi for a great job, explaining the selection and installation of an Air conditioning unit. One day after the order were placed, the installation was done in a timely and professional manner. Both technician were very courteous and instructive.
JOB WELL DONE
I just wanted to thank you so much for your help with our air conditioner. You’re office was concerned with our situation and had some one at our home the next morning. At 7:35AM my husband noticed your truck outside and Rudy said he was going to wait until 8:00 AM to ring our bell. My husband told him to come in. Rudy was very professional and very clean. Although our air conditioner is not new he had it working within one hour. We would recommend you to anyone and will use you again.
I just had Steve Levine at my home giving me a quote on a complete air-conditioning unit. He checked my old one and explain what I needed. He was very informative and knowledgeable which made me sign the contact to have a new unit installed next week. He was very nice and professional.
I recently purchased an air conditioner from Air America. My consultant was Steve Levine. He was the fourth representative I had spoken to regarding a new unit. Not only was Steve knowledgeable but also professional and extremely courteous. I was very pleased with the customer service I receive and would surely recommend this company. Incidentally, their prices were also more competitive than the others.
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