Sherwood >Crafts & Hobbies > Myboystoys.com
16460 Sw Langer Dr, Sherwood, OR | Directions 9714045.365674 -122.846711
Neighborhoods: Sherwood - Tualatin North
I Bought a Small Helicopter here. When we got home the heli was broke and would not work at all we took it back to the store the next morning. The owner told us that we broke the heli he would not allow any exchanges or refunds. He was extremely rude, I would never shop here again.
Bought small R/C helicopter and wanted to return (within 40 minutes - got home and found wife had purchased one already (!) at mall for me to play w/ son). Owner at first didn t recognize me (!) - just over half an hour transpired.) Became increasingly caustic with me when he learned of my reason of return. Said policy was no cash refunds, even though box was not even opened. Owner said only store credit or replacement if toys he sells are defective - though policy was not displayed in store or on reciept - or advised on sale. (Owner's wife brought "Sorry No Refunds" sign out from under counter with an apology.) When I said only option he was leaving me was small claims, owner smuggly replied, "Wear a suit. I will."
In fairness, this was my bad that I wasn't more careful, and that I didn't PAY WITH A CREDIT CARD that could have taken care of this kind of dispute. And was also my bad not to research his prices better, which I later found CONSIDERABLY cheaper on the web with no shipping (The model I purchased was discounted to $59.99 (from $69.99); on-line price was $37.10 - adding salt to the wound. If you must shop here, beware of 1) his hard-sell to more expensive units, 2) his prices (USE that smartphone in your pocket!), and 3) USE A CREDIT CARD because he does not display (or at least did not when I was there) his no-refund policy (which was also not on his reciepts, nor advised on sale.) You will be stuck with whatever you buy unless you want to deal with him more with a store credit .
Almost attacked by owner – User Rating: 1 out of 5 stars
by Oh My Goodness 09/21/2009
Had to call the police on the store owner today! Aside from NOT returning the product I bought from him (beacuse I found out it was USED), he kicked me out of his store, yelling and swearing at me and ran at me OUTSIDE while I was by my car and almost attacked me.... I am dead serious. He deserves to be shut down. The police went to his store after I was interviewed by them. I dont know what the outcome was and I probably never will. I surely will never go there again and ANYONE who I meet who has even a passing interest in RC hobbies will hear my story...
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