Magic Jungle

(718) 333-1900

1047 Surf Ave, Brooklyn, NY | Directions   11224

40.575706 -73.979417

 
Party Supplies, Wholesale Party Supplies  more

Neighborhoods: Coney Island

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Magic Jungle

Reviews for Magic Jungle

Doesn't Recommend
1.0
over a year ago

Parents Beware... – Had my sons birthday party in Magic Jungle. All was great, the place has a great gym and the people that work their were professional and attentive to all the kids. We had to order the food through the place which was fine, however found it kind of odd that the owner of the place, Gene, kept eating all the food, and the most gross part was that he kept grabbing the sushi with his hands and then running in to his office to eat. Then we got the bill... it turns out that they are in business by over charging... there were additional fees on things that we never spoke about. He charges $6 per child for decorations, he charged me for 15 kids when I only had 12, when I pointed it out he blamed the people that work their meanwhile I confirmed the numbers with him over the phone. He charged me $75 for the elmo character however when I booked the place he said it would be free with the cake. So when I questioned him he said that Elmo with cake is only 10 minutes but I had Elmo for 15. I have never wrote a review before but this really took me over the edge, it is so upsetting to go to a place and have such a horrible experience at the end. He threatened to call "3111" so the cops come and arrest me because I refused to pay for the things that I never agreed to (this part cracked me up). Everything about the place was all about scamming people. They have a machine that gives change for video games, a few of my guests put money in and never got the quarters. When I told Gene about this he said that he cannot give back the money because its not his machine and if I want the people that fix it will be here tomorrow and I can get the money from them. As if I am going to come back the next day to get the money. Its not about the money but the principal. Your choice to make parents... you have been warned! And apparently I am not alone, I went on face book and posted about the place and instantly got comments from other parents that had the same experience when it came to the bill.

 


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