905 Harrison Ave, New Orleans, LA | Directions 7012430.004395 -90.103171
Neighborhoods: Lakeview, Lakeview
I just had to take the time to write this review, which is long overdue. The cleaning is perfunctory. Don't count on any stains being removed. On one occasion I took my cleaning, still in the bag, uptown to Liberto's to have the job done right. Why do I keep coming back to this place? Because it is in my neighborhood. Today the alterations I ordered finally came back, 2 weeks late. I asked for 2 skirts to be hemmed. Both jobs were so terrible I can't wear the clothes. So yet again, I am asking the manager to give me the altered clothes, unpaid for, to take them to Liberto's. I guess I have finally learned my lesson.
WHAT A RIP-OFF! – I had 5 pieces of clothing dry cleaned and they charged me $53!!! 3 dresses, a pair of slacks, and a skirt. The pants and skirt were $5-$6 each, but the three dresses were $11, $12, and $13. How on earth can a basic dress cost $13 to dry clean?? Add on $4.50 tax and Voila! $53.
Even worse, I dropped off slip covers to my sofa to have the zipper fixed on 10/25/11. A month later, I check on the status, and they tell me they are still trying to find the right zipper, but they would call me with any news. Well, I go back another month later (12/27/11) and they say "Oh yeah, sorry, we couldn't find the right zipper." It took them 2 months to not find a solution and not call me.
My review? BOO HISS. Complete rip-off and poor customer service.
Highly Recommend – Highly recommend. Took excellent care of my tux and multiple blazers. Dog hair wasn't a problem. 2 weeks later I got a thank you card from the store with a gift certificate. I won't go to another dry cleaner in the city.
Excellent Customer Service – Thanks to Troy Powell for coordinating with me on my dry cleaning. He got everything to me - after hours - and it was superb!
Going the Extra Mile! – Fairly new to the Carrollton/Claiborne neighborhood, I found Young's Dry Cleaning Service and decided give them a try. They are close in proximity to my house and the pricing is competitively reasonable. Just prior to July 4th weekend, I found myself stuck in traffic and not able to pick up the dry cleaning by the close time of 6pm. I phoned desperately, needing to have the clothes for the weekend, and much to my surprise, the employee went out of her way after she was let off work, and dropped the clothes off at my house!
This quality of service is unique and truly remarkable. Young's Dry Cleaning has earned all of my future business by going, literally, the extra mile.
ruined and lost clothes plus poor service – We had the unfortunate experience of being referred to this cleaner, also known as CRC Clothing restoration.
We had dozens and dozens of dry cleaning delivered to us in error plus full boxes of others clothes delivered to us. The cleaner minimized the problem making it appear that we were mistaken. However we managed to document the deliveries made to us by mistake. To top it off the management was poor and in fact would argue about their procedures and claim that care labels were always followed. This was not true, as we had a number of items that were ruined by Youngs cleaners CRC, The attitude of management was poor and needs a major readjustment. Use this cleaner with caution.
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