Ebits PC Laptop

(206) 525-2266 | View Website

4760 University Way Ne, Seattle, WA | Directions   98105

47.664806 -122.312968

Open Hours

Mon - Fri: 10AM - 7PM

Sat - Sun: 11AM - 4PM

 
Computer Hardware  more

Neighborhoods: Northeast Seattle, Northeast, University District

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Owner verified business
 
 
 

Reviews for Ebits PC Laptop

Recommends
5.0
over a year ago

Great job and great people!!! – I am a very happy repeat customer of EBits PC Laptop! They offered me prompt, professional, and extraordinarily kind service at my last visit a couple weeks ago.

I killed my flash drive and needed immediate file recovery--I am a new college instructor, and the files on my flash drive represent countless hours of preparation for my class this quarter. In a panic, I visited EBits at their U-District location and learned that they would run a diagnostic ($50), then start recovery if that was possible. I told Jesper that the final cost of recovery would determine my ability to OK the recovery process, but decided to run the diagnostic anyway. A couple days later, I was overjoyed to hear that my data could be recovered, and decided to pay for the recovery. When I arrived to pick up the DVD containing all my precious files, imagine my surprise when Jesper offered me a substantial discount. He told me that he knew I had been worried about the final cost, so gave me a very generous break on the price of data recovery. I am very appreciative of a job well done and his thoughtfulness, and highly recommend EBits for outstanding service. Thank you so much to Jesper and his crew at EBits for recovering my data!

Recommends
4.0
over a year ago

Your computer will be in good hands – When one of my 4 kids broke my laptop screen I immediately went to Ebits in the University District to see what could be done. I was applying for jobs and needed a computer, so Jesper was good enough to loan me a laptop and put a rush on mine at no extra cost so that I could keep on track with my applications. When I got my computer back I wasn't satisfied with the screen quality after using it for a couple of days, so I brought it back and Jesper replaced the screen with a brand new one for no extra charge. I was so pleased I brought in another laptop that had been unusable for about a year and the team at Ebits fixed it up nice and new and were able to retrieve many lost pictures and memories from the damaged hard drive. They spent many hours to go above and beyond to try to retrieve some special pictures for my father's 90th birthday party. Thanks to the crew at Ebits.

Recommends
5.0
over a year ago

DEDICATED COMPUTER SUPPORT – Dropped off my laptop with an intermittent shut down problems. Jesper and his staff worked for hours with the manufacturer to isolate a defective mother board. They shipped it and retested to confirm the problem was really resolved once and for all for such a reasonable cost, They saved me the time, energy and headaches of trying to remotely fix a computer via the phone or on-line. Thank you.

Recommends
5.0
over a year ago

You won't go wrong with eBits – You won’t go wrong with eBits. The manager and technicians are uniformly courteous, capable, and trustworthy. I asked eBits to help me with serious problems I was having with two laptops: one computer was shutting itself down about every 15 minutes, and the other had slowed to a standstill. The eBits folks fixed the problems promptly, for a relatively modest fee. A few days later, after I had inadvertently deleted a driver on one of the computers, I went back to again ask for help. The manager remembered my name and offered to fix the new problem for no charge. Give them a try.

Recommends
5.0
over a year ago

Great PC and Laptop Service – The folks at Ebits saved my bacon by helping me recover the data on a crashed external hard drive that had all sorts of family photos and music files. Not only were they competitively priced, their customer service was excellent. Hard drive recovery, it turns out, can be a labor-intensive process and they kept me regularly informed about their progress and provided me options about the impact certain choices would have on final cost. This level of service alone sets them apart from other PC and laptop repair places and I would recommend them highly.

Recommends
5.0
over a year ago

Ebits Pc Laptop – Ebits has always provided timely and superior repair and service. I am always impressed with the rapid response I receive and the personal contact provided by Jasper. I have had them repair several computers as well as assist with backup tools for the Pc's, They have retrieved all of the information from my damaged hard drives and upgraded my pc's in less than 3 days! In addition, they save me money. What more could I ask for

Recommends
5.0
over a year ago

eBits are the best – I dropped my laptop and called Jesper immediately.

Within a day he had returned it to me with a new hard-drive installed so that I could continue to use it at work. He then started trying to retrieve all my data and precious family photos from the damaged hard-drive. After 3 failed attempts he didn’t give up and finally managed to retrieve all the data. I am so glad he was able to do this and at a fraction of the cost that others charge for this service.

Jesper really cares about the customer and goes the extra mile to get the job done. It is hard to imagine a better service than this.

Recommends
5.0
over a year ago

Excellent customer service and computer repair – Jesper and all of his staff at Ebits in the University District have had both my PC and laptop into their shop on several occasions due to a virus and they have been prompt as well as successful to recover my data. The staff is friendly as well as competent which is greatly appreciated when the stress of a malfunctioning computer is involved. I have had my family and friends take their computers to Ebits as well and everyone has been very happy with the outcome and they are now clients as well.



Thank you Jesper and staff for providing excellent service when we need it the most.

Recommends
5.0
over a year ago

Great Service – I had a great experience with eBits. I woke up in the morning after shutting down my laptop the previous night, and came to find that my laptop was not booting properly.

Thankfully a good buddy of mine referred me to eBits. The service was quick and painless, and the employees were very professional and friendly.

After a few days my laptop was back and fully functional.

I am confident that eBits can for fill anyone's technical computer needs in a quick and professional manner for a good price.

Recommends
5.0
over a year ago

Outstanding customer service – I brought my laptop to Ebits this week. I was not an easy customer, but thankfully they were much more easygoing than I am. My laptop's issues are all fixed, and Jasper, John, and everyone else there was incredibly helpful, polite, and accomodating. I strongly recommend Ebits, and I would definitely bring another computer there. Thank you!

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