Everett >Special Trade Contractors > Paragon Heating & AC Corp
4610 Evergreen Way #7, Everett, WA | Directions 9820347.956413 -122.213354
Neighborhoods: South Forest Park
I got an annual maintenance and cleaning on my furnace and the tech came out and made sure everything was running the it needed to and even changed my filter. He checked EVERYTHING on my furnace to make sure it was working properly and none of the parts needed to be replaced. They arrived exactly when they said they would and they were very polite and knowledgeable.
Last week hired your technician to come and repair and maintain 2 units in the building I renting the space for my business. The "expert"showed up on Tuesday and spent 1.5 hour looking at the unit that doesn't work like he's seeing cables for the first time in his life. After that time he went to another unit and telling me that defrost board is fried. I really wasn't that sure about his diagnostic and took the part number and check online. The price for that part was anywhere from 84-100$ When I asked him how much the fix will cost he said $700. I confronted him with price for the part online and with taking no more than 20 min to replace it I kindly asked why that much. That was the moment when your technician start trowing his tools and parts of my AC with words"than you fix your air conditioning"!! I called your company And even worse experience lady I believe her name is JC which is "the owner" After talking to her guy started to give me explanation why he did it with words and attitude:" Sir, YOU have in less than 24 hours "Certified Technician" at your doorstep on a warm day like this and he is overworked and that's why he reacted the way he did. Is that explanation???? Or maybe bad attempt of apologizing? Any way I demanded that technician immediately leave my premisses and start getting calculation from JC. First of all your coming and diagnostic cost $70 part cost in worst case is $100 that leave us with $530 for no more than 20 min job. Well let me tell you that I'm considering closing my salon and go fix AC's because your hourly wage is bigger than leading engineers at BOEING!!!!Any way The best thing ever come out from JC's mouth was good luck with another company because very next day in less than hour from my call I have a real expert coming to my location and diagnose completely another problem" Motor Run Capacitor" which he replaced in 10 min and I had my AC going the very same day. I guess that your"Certified Technician" need badly several more lesson and the last thing. JC said that you don't need my money, well lets put it this way : YOU DON'T DESERVE MY OR ANYBODY ELSE"S MONEY FOR THAT METER!!!
I would NEVER recommend this company! – I would not recommend this company. It has been a struggle to get resolution on their improper installation.
3 times there have been issues with the original install completed in August 2011. Every time JC, the owner, doesn't believe me when I tell her what is happening. I am glad she is so sure of her workmanship, but every time it has had something to do with their work.
Inspector is returning a 2nd time tomorrow. We just lost use yesterday due to a wiring issue that caused the wires to melt through. It didn't even trip the fuse box. And they cannot tell me why it happened or that it won't happen again.
Customer had FNHW that paid the majority of all charges for install. Customer received a furnace replacement for $770.00 FNHW paid all other charges. We responded in a timely manner to all of the customer?s problems, We made a very small correction and the system has passed all mechanical and electrical inspections.
Friendly, honest and good pricing – They were friendly, timely, honest and reliable. They installed a new furnance and air conditioning system. They showed us the different systems and we picked the one that fit. Duke was a very knowledgeable tech who goes out of his way to explain things and is very down to earth to work with. We recommend them to family and friends and they have been please with their service too. We will definately call upon them again.
Honest and Reliable – Very honest, reliable and wow great work done. thanks Paragon- you will always be the one I call!! If you want the job done right then Paragon is the one to call.
Great Price - Great Service! – I had Paragon Heating come to my house to replace my furnace and try to increase my homes efficiency,After speaking with their tech Duke, I assumed I was going to have to spend a certain amount,but He was honest and recommended a less expensive unit,that would handle all my needs.My heating bill has reduced 30% and no more complaints from the wife!
I'll continue to do business with Paragon!
OUTRAGEOUS PRICING-STEER CLEAR! – I just wanted heat. I thought that their service call rates were reasonable. But that is where the bargain ends. It was a simple fan blower motor replacement. The technician informs me that the fan motor would be 700 dollars to replace. It is an older furnace, and I was not willing to expend that type of expenditure on an outdated furnace. He gave me an estimate on an American Standard 80% efficiency furnace which turned out to be higher than a 90% efficiency furnace from a very liberally priced Washington Energy Services, Bryant brand furnace. My advice is to just steer clear of these jokers! By the way, I got a new blower motor from Eyelander electric for $98 plus tax. Beat even internet pricing...
I would have to agree with Bruce about this being spam. I looked at the review Inabind has done and they are ALL bad reviews.
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