454 BroadwaySte 9, Saratoga Springs, NY | Directions 1286643.082541 -73.784579
WE WILL NEVER DO BUSINESS WITH THE DERIDYOKS AGAIN
Saratoga Turkish Bazaar LLC is the American-based half of the family business based in Istanbul run by Levent and Bulent Deridyok. We purchased tiles and a vase selected in Istanbul, costing $550. Levent strongly recommended that they be sent to our home in Pennsylvania and billed us an additional $135 for shipping and insurance. The contract specified exactly how the tiles should look. When delivered in substandard packaging, not only were both the tiles and vase shattered, but the tiles did not conform to the written contract. Attempts to contact Levent went without response for ten days. Finally we received a one-word acknowledgment of our request for redress from Bulent; "received." Because the vase was particularly eye-catching and we believed hard to duplicate, we requested that we be refunded the purchase price of the vase and only receive replacement tiles that conformed to the contract. Levent then sent us photos of a substantially less attractive replacement vase. When we declined it, he selected a second replacement vase that we also found did not measure up to the original for which we had purchased insurance, and once again requested that we be refunded our purchase price. Levent stated categorically that he "never refunds money for materials sent" and cut off the conversation after perhaps two minutes. Caveat Emptor - buyer beware. We will never do business with the Deridyoks again. - Markus & Carol
The Saratoga Turkish Bazaar makes me feel like I have traveled from Saratoga Springs, NY and landed in Turkey. It is a beautiful and authentic shop with so many handmade items to purchase. As a Saratoga resident I am proud to have such a unique shop in my hometown. It combines culture with art and creates a truly indescribable experience. I have had the opportunity to meet the owners and they are more than willing to help you with anything that you could possibly need, and are also very knowledgeable about the products.And on top of that it is a family owned business! I can't imagine why there are negative reviews especially when I have watched them go above and beyond for customers whenever I have been in the store. I do not know many businesses that would travel and take time out of their own lives to bring multiple products to a customer and not even receive payment on the spot. In my opinion that sounds like a business owner taking advantage of another business. I highly recommend that any person traveling through Saratoga, current residents, or anyone that just wants to check out something different, takes a few minutes out of their day and pops in and checks out what they have to offer. And while you are there ask to try a 'Turkish Delight', they are delicious. :)
SARATOGA TURKISH BAZAAR IS AN AWESOME, WONDERFUL, AUTHENTIC, GENEROUS, AMAZING EXPERIENCE!!!! I have purchased MANY fine goods from them over the Summers and been treated to Turkish music, belly dancers, Turkish tea and various treats and UNFATHOMABLE HOSPITALITY It is a family-run operation in the heart of Historic Saratoga Springs, New York that makes every trip to the city complete. If you think its wonderful in the summer, try going there for the the Winter parade or on New Years Eve and you will be blown away by the magical window display! The store itself is a work of art with the stunning lanterns strung delicately across the ceiling and their hand made ceramics gracing every free space, placed with care and meticulous design. Upon arrival, you will instantly feel whisked away to a tantalizing, exotic world where wares are still made by hand with love and care and HISTORY! The owners are well-educated on how everything is made and will take the time to explain the meaning and method of each piece! What a warm, welcome atmosphere! KUDOS TO THE SARATOGA TURKISH BAZAAR!!!! I LOVE IT!
This is Levent owner of Saratoga Turkish Bazaar First of all let me say I am disappointed that you would write such a review. For every action there is a reaction. There was no harassment or need to be rude. You expressed interest in carpets. Initially you came to the store and spoke with Hasan about rugs needed for your new restaurant. After some time you called and explained your situation to me about sizes and quantity I ask you how much you were planning to spend because I have to be sure what to expect as a business owner. As you know time is money. You told me 3 or 4 thousand dollars for four 6x9 handmade carpets, which we don’t consider “SMALL” carpets. The minimum for 6x9 is six thousand. You agreed that you understand what we were talking about as far as pricing. We set an appointment, I brought 50 different carpets after trying many you selected four pieces and our meeting was short because of your personal matter. I understand your need to be there for family so I would call you to discuss a price for the carpets. I called and said 7500 for the four but we agree for 7000. You said you would call for the payment arrangement. Next day you called before business hours and said you couldn’t commit to the payment. If this decision wasn’t completely yours to make why would ANY agreement be made in the first place after so much work for us bringing the carpets that you love I have a decision to make about the price so that you can feel better about keeping the carpets, once again you agreed. A couple days pass and no answer after five calls and two texts which is easy for me to understand You had a grand opening for the new restaurant. Next day you bring the carpets to my store. I would think that you used my carpets for the opening and now no longer need them as a business woman I’m sure you can see the connection. But I didn’t feel the need to say this in person until you write your review. As I think of our situation, the only problem was the money. You expressed a great liking to the carpets and the 7000 was fair but you make it seem like the money is still a problem. Which I knew it wasn’t so I ask what are you able to pay for the carpets and you say 3000, I agree and then you say You didn’t want them. I knew you would say you didn’t want them but I had to be sure. Check mate.
You toy with us about business that’s all I said to you. There was no harassment. You began to raise your voice meanwhile there are other customers you are now making a scene, an obnoxious scene. No thank you. Have a nice day.
We are honest and because we are, we have been here eight years, each year better than the last thanks to our elite clientele. If we were as you describe, we would not be able to maintain business here in Saratoga.
I have to disagree with Kelly B. Saratoga Turkish Bazaar is a walk through Istanbul if ever one should travel. All items in the store are handmade and unique. The owners are friendly and knowledgeable about their beautiful merchandise. I cannot say that any owner would have brought merchandise to a business, left it behind without payment, and and still would have been up for negotiation on a price. That is rare and special for such imported goods. It sounds like you misinterpret the happenings of your visit. I have been to the store several times and there is no harassment. Only If you like it and want it we discuss a price. If its not in my budget I admire and move on, simple. What it sounds like is misunderstood is you (Kelly B.) KNOW that you are considering independent but are looking for commercial. That will make things "difficult" on any side of it.
Beware of Turkish Bazaar - I am a business women running a succesful Troy restaurant. I was shopping for rugs and owner Levent was unscrupulous in his dealings. He came down to Troy, we selected rugs, he left them there and when I asked for a price he said "No worries I'll get that to you on the phone." When I refused his price ( $7500.00 for four small rugs) he told me he "could do better." He kept asking me what I expected to pay for the rugs, not at all listening to me telling him that they were out of my budget and I did not want them. I hand delivered them back to Levent and in his store he began harassing me, still trying to lower his price to make a sale (his price went down to 3k). Bottom line, I would not take them if he gave them to me. I'm honest with my customers and he should be as well. I love to support independant businesses and have never written a review like this but if it might help someone else make a different choice it's important. Thanks for reading.
I talk to the owner in the shop about sophia22, she was very rude on the phone to him too. He told me they were building web site and just trying to add pictures and some info so she has seen at the same time and purchase that. The owner did explain all the situation and told her "if you stop by the store im going to give you that candlestick as a present but she never showed up!
And the owner told me that " I know very vell the customer service in US. Im doing this business in Saratoga since 2007"
He said that to me "I have all hand made product and you cant find like any of them from Target or Macy's and all my customer gets "Thank you " ALWAYS
He said that " I was like her on the phone. She was rude and obnoxious and i was like that."
Be alert! – Writting this in atempt to alert any potential "Saratoga Turkish Bazaar" customers of a possible scam from the owners.
I am the one who just recently got involved with them on a very bad terms.
Their web site advertized a candlestick for $5.00. I went ahead and purchased it. A week passes by without any company's authorization of receiving my order and, perhaps completing it, I called the store myself and found out that they have made a mistake and that candlestick is $85.00 now..?!
Obviously, the person I talked to refused to give me his name. I assume he is Leno or Levo or something like that (I looked that business on a Facebook).
He is VERY rude and obnoxious.
He thinks the customer service in US is the same as in Turkey!
SHAME ON THEM!!!
Please be aware that for your money you could get scammed by the store owner, like I was.
Better take your business to Target or Macy's where you get a "thank you" ALWAYS.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Saratoga Turkish Bazaar Llc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.