485 Harbor Side St # 300, Woodbridge, VA | Directions 2219138.653126 -77.232063
great service great price – Loved the fast and convenient service.Our home was going on the market and we needed to replace our carpets we met with tony the nextday carpet consultant. He helped us pick the right carpet at the right price. Carpet was installed within 24 hrs. The installers moved all our furniture. And we did not even miss time from work we let them in the mourning of and they were done with the install and moving our furniture back by the time we got home from home we spent $1500 for carpet in a three bedroom house. My parents are also using them for there home per our recommendation.
same day service and $1300 less than closest other estimate – I scheduled my free estimate online in the mourning and by the way u save an additional $250 for scheduling online . Met with their sales guy the same mourning and had my condo re carpeted by that evening we spent $ 786 total.
Not recommended, over billed and have sleazy sales tactics – In March 2008, I had just purchased my first home and was anxious to move in. The home was definitely in need of new carpet, and after searching around I decided to give NextDay Carpet a try. They were able to come out the same day to measure and give an estimate. The salesmen was very pushy, however, and after initially giving a very high price, he called his "manager" several times on the phone to try to work out a better deal. It felt very much like a slimy car dealership where they keep having to consult with the manager over the price. After some back and forth, the price was better, and because they were able to install the next day I decided to go ahead and order the carpet. The carpet installation went ok, and because we hadn't moved in yet there was no furniture to move and they were able to install it pretty quickly. I was happy with the carpet, until later I noticed that they had double billed my credit card. I called and talked to the billing department who stated they did see the double charge, and they would process a refund. I waited for my next CC statement and there wasn't a refund on my card yet. I called and was told that the refunds can take a little while to show up on my statement. I shouldn't have believed them because month after month went by and no refund. I finally called my CC company to reverse the charge and found out that I can only dispute a charge for 60 days and them I'm stuck. I've called NextDay, written letters, complained to the local consumer advocate organization, and still have no refund for the double charge over a year later. I would never recommend using this company unless you want to pay 2X the contracted price for service and deal with their pushy salesmen
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