Raleigh >Food & Dining > Pickled Onion
7901 Falls of Neuse Rd, Raleigh, NC | Directions 2761535.893262 -78.627657
One of the Worst Meals EVER! – They need to update the ratings on here, I'd give it -5 stars. I had been trying to go here for quite some time. I wish I had gone somewhere else. I walked in, and initial thought was DUMP! I ordered a BLT. Simple enough right? Well that was a mistake. It came out and I have seen more bacon on a Whopper! 1 slice on each half!? The fried green tomatoes are clearly frozen from Sysco. I asked the waitress " where the bacon was?" She brought me 2 slices of hard, burnt, inedible bacon. I ate the fries and not the sandwich. She didn't comp the meal, or ask me why I never ate the rest of it? The bartender looked like she was on something and spent more time sitting at the bar with a customer than anything else. The waitress was nice, untl she called my 10 month "cranky". Terrible food, never go back. I agree with the other review...Pied Piper Blows this place away. No wonder there were 4 people there on a Saturday night. My advice, go to Burger King over this dump. If they can't make a simple BLT how bad is the rest of the food? Plus, you'll get more bacon on a Whopper at Burger King!!!
Do I have to give it any stars? – The 1 star reviews are correct. The manager looks shady at best. The food was not fit to eat, at least my burger wasn't. Do yourself a favor and go around the corner to Pipers. That's a decent pub, not this place. Won't be open much longer from what I can tell.
How Is This Place Still Open??? – I started a CitySearch account specifically to review this place, I really wish I had read the reviews before we ate here.
When you walk in the first thing you notice is the weird smell, can't describe it but it wasn't the smell of food. Well fresh food anyway.
We sat down at our table and our waitress barely acknowledged us as she was too busy talking across the room to the bartender, she was able to do that because even though it was dinner time on a Friday night, there was hardly anyone in the place. That should have been our first clue.
Dinner came, I also had a raw burger, which I sent back. When I finally got the burger back the mayonaise that it came with was half congealed, so it was that transparent yellowish color. Gross! I am starting to get sick just writing about it. Not sure if saving 4 cents worth of mayo is Pickled Onion policy or if our waitress was just that lazy...it's not like she had that much else to do.
There is no way anyone without a vested interest in this place is handing it 5 Stars. As the previous poster pointed out, clearly the owners and/or staff are writing all these glowing reviews and then negatively going after anyone who writes an HONEST review of this place.
Most of the "5 Star" reviews and "customers' who follow up on negative reviews are from people who have never reviewed anything before or since, or if they have written other reviews it is to trash other restaurants in the same area as the Pickled Onion. Classy.
Great Local Pub! "Cheers"! – We love this place. It is a comfortable laid back bar with great food.
My son and I LOVE the burgers. (we do not order good beef medium well EVER so we have not experienced the problem mentioned by other reviewers) French fries (and sweet potato fries) are crispy, salty, and perfect with the ice cold beers they serve in frozen pint glasses.
I personally enjoy the Ahi Tuna over a ceasar Salad, or the Blackened Salmon fillet same way.
As of 2011, there is a new chef named Paxton, and he and Travis are fantastic. Great soups, and other specials all the time.
To the employees and my fellow Onion customers: There will always be people who are unhappy no matter where they go. Ignore those reviews. Focus on the mubers of us who are thrilled with your cheerful happy service, and move on!
Keep the beer cold, and the soup warm, we will be back soon!
Employees insulting and degrading customers on citysearch? – My burger wasnt good and took a long time to come out. The atmosphere kind of matches the crappy food too...
Let the responses from "staceystacey" begin...now.
But let me beat you to the point...
From what I can see, staceystacey began posting on The Pickled Onion's City Search page on November 9th, 2010. In the review, she comments on her first visit to the Pickled Onion "this weekend" and she lauds the bar for her own reasons, which, although I dont agree with them are her opinions and she is entitled them.
On the same day, and on occasions since then, numerous negative review about the "P.O." have a comment from staceystacey. In a comment on a review with the title "Very bad 1st impression", she makes fun of the reviewers music tastes. In another review she comments on how she goes to Karaoke "every friday night", contradicting her review saying she visited for the first time in a post written the previous day. In this comment she tells the reviewer to lighten up and signs it with the name "Lisa D"
These comments defending the Pickled Onion and degrading its dissatisfied customers, coupled with other comments from roughly the same time saying the same things seem fishy.
The real kicker is a review from another person celebrating the Pickled Onion with the name...Lisa Dee.
For a place that only has 15 reviews, it seems odd that multiple people will find come across a bad review and find it "not helpful" and write a comment. The comments contain facts like what people were drinking and how they were paying for their meal. These are things any customer wouldnt know. It seems to me that "staceystacey", "whakusa", "Lisa Dee" and "kate 420" are employees or management using citysearch to demean disgruntled customers.
There is a small chance all of these facts are just a coincidence, and I hope they are. But to me it looks like employees or management of the Pickled Onion are defending their bad food and mistakes by insulting and degrading the very people who can help them.
The taste of bad food will go away and poor service is forgivable, but the idea of employees openly insulting their detractors is appalling.
VERY DISAPPOINTING, TERRIBLE MANAGEMENT – Made a reservation in advance to watch a college game on the main TV with sound. Spoke to the manager, Andrea, and she said I was the first to call, so the main TV was ours for a group of 15 or so. I arrived early, and she said everything was fine. There were 5 other people there who wanted to see another game, but since I reserved the main TV first, my group was promised the main TV. Five minutes before kickoff and Andrea states "I am going back on my word. I am showing the other game for the other 5 people." ABSOLUTELY TERRIBLE MANAGEMENT. We all got up and left, and went somewhere else (Falls River Pub) and had a great time. These kind of decisions put a place out of business as word will get around about crappy management and employee's like Andrea. The funny thing is that I was considering using this place for monthly Wed night meetings for a group of 30 or more. NOT ANY MORE ANDREA!!!!
Andrea is not a manager she is a part time daytime bartender. And being a small LOCAL neighborhood bar we cater to large number of very regular customers and while we always love having new faces in the bar we cant please everyone with the sound of the game. We have 12 tvs and one sound system. The local games were on and it should be very well understood that ofcourse were going to have the sound for those..if there was a day when no one in here was watching them we would be more than pleased to cater to anyone watching whichever game. The people wanting to hear the local game were more number wise than those who didnt. We never like to disapoint anyone but unfortunally things happen sometimes we apologize for the inconvience to the group that couldnt listen to the game of thier choice that day.
Great Food! Service was great. – Went to The Pickled Onion for the first time this weekend with some freinds. We had a going away party for one of my girlfriends. The owner and staff treated us all like VIP's. This was a last minute get together and it was great. The band that played sounded great. Played music we all knew and loved. We all had so much fun. My husband and I are going again this Saturday with more friends. You should too. Don't miss this place!!
Very Bad 1st Impression! – Met with some friends there after closing the voting polls. Live music was WAY too loud - we sat on the other side of the room and still could not have a coversation without shouting.
Ordered a BYO Burger platter about 8:30 pm, at 9:00 pm I asked where my order was,and at first was told STILL being cookedt! What??? what do you mean! Only after I told the waitress, that waiting over 20 minutes for a burger was not acceptable, and I wanted to cancel the order. I was told it took 30 minutes long "because I ordered it medium well". I cancelled the order and just drank a beer with my friends, only to be told then after cancelling, that suddenly my "order would be ready in 2 minutes". Oh? And how did we get it going so fast? Must have been bc I cancelled the order.
2 other people's orders were also wrong when they first came out (ever had beef nacho's with NO beef?). The place was not even 35% full, so that was not the problem either.
Forget the food here, just order a drink. Go to Champps, Leesville TapRoom, instead. They get your a burger platter, fresh made, to you in about 10 minutes on a busy night - they don't have to go kill the cow first!
Glad I found it !! – I had heard mixed reviews from my friends so we got a coupon we went for dinner during the week and really enjoyed the food, the soups are from scratch and you can tell the food has that special made from scratch feel.
I loved our waitress she helped us through the beer list so many new beers i had never tried !! We will be back soon, they have a great tues open mic night on that huge patio.
mixed feelings – The food and most of the staff is good. How every the Karaoke DJ on Friday's is very insulting and rude to the singers. It's hard enough to put yourself out there. I will not go back on a Friday. I'll find somewhere else.
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