16139 Lancaster Hwy, Charlotte, NC | Directions 2827735.027589 -80.850792
Poor Service and OBNOXIOUS owner – This was by far one of the worst dining experiences I have ever had. Not only was the food cold and delivered almost 2 hours late, when we called the manager over(who turned out to be the owner) he said "Well, what do you want me to do about it?" and "I don't need your business". Also noting "I already made the waitress cry" (it was not the waitress's fault) was the icing on the cake. He doesn't need my business, and he doesn't need yours. Dine elsewhere.
Awful!!!! – By far the nastiest food I have ever had and let me tell you I am not the pickiest eater. We went there for our lunch break, ordered stramboli, and an hour later the food showed up, not to mention that the waitress didn't even check on us, we were sitting outside, wondering whether the food will ever show up. I think I was among the "luckies" ones, because stramboli was barely even cooked. I flipped it over and had a completely raw dough bottom. I mean COMPLETEY RAW!!! When I showed this to the waitress she announced that the lady who was cooking it, didn't really know how to make them, therefore it took so long that's why it was raw. I left it on the plate and I was greeted with a FULL price check!!!! Come on at least appologize and take off some, but no! They should include on the menu- that the price doesn't include the gas price, therefore bring it home! Not to mention being sick for the rest of the day. AWFULL!!!!!
POOR --- CAN"T GET ORDERS CORRECT – Ordered two pizzas. Received one. Second pizza given to another customer. The kictchen staff was to make another pizza. Delivered a smaller size pizza than ordered. Manager's response .... "Mistakes happen..what do you want me to do... fire someone? That's not going to happen"
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