9235 N Union Blvd # 120, Colorado Springs, CO | Directions 8092038.965300 -104.755046
I have been going to this same place for almost 2 years now.. It is fantastic when I can get the massuses I prefer, but I have to plan a few weeks ahead every time for that (which is annoying because i dont know when im going to wake up with back pain).. It is hit or miss if I just pick a random massuse that day because my back hurts and needs to get in..
It is fantastic when I can get the masseuses I prefer, but I have to plan a few weeks ahead every time for that (which is annoying because i don't know when im going to wake up with back pain).. It is hit or miss if I just pick a random masseuse that day because my back hurts and needs to get in..
I was back to visit my parents, and needed my weekly massage, so of course I would choose Massage Envy. I had an appointment scheduled with Vince, and our 1 1/2 hour session started about 10-12 minutes late. He did apologize about being late and our session went well. The ladies at check out were fun, and commented on my Star Wars shirt.
Of course I'll be back since this location is close to where my parents live, so I know my next visit will be even better.I guess I have such high standards that I compare all Massage Envy locations to my home location.
I have been going to this same place for almost 2 years now.. It is fantastic
These guys have a really nice store, I enjoy the pseudo-Asian "Relaxation Room" we get to chill in before getting a massage. The place is clean and professional
Awful service! Wish I could give 0 Stars. – My husband and I received gifts of one hour massages from my sister for Christmas. We were told that all the info was in their system and all we had to do was go in. My husband had his appointment for a week and arrived twenty minutes early for his massage. Upon arrival, they told him he wasn't in the system but could still have the massage at $79. We called the Lodo location in Denver since that was where they were purchased and they found him right away, yet his location still couldn't locate him. It took them nearly half an hour to find his information then told him he'd need to reschedule since it took too long. So basically, they tell my husband that HE has to reschedule (after waiting a week for this appointment) because THEY were morons. Needless to say, he was pretty frustrated, and then they have the nerve to call him "smiley face". I will NOT be using my massage and neither will he and we've told my sister to get her money back. I will be telling EVERYONE I know to never use these idiots, and I'd recommend the other people posting about being ripped off and overcharged to contact the BBB. This place doesn't deserve to stay open.
Scam; when you try to freeze your account! – I have been Massage Envy member for years, started in another state, and carried it over to the Briargate location for 31 months, since I PCS'd to another state, I submitted multiple request to freeze my account, which all were ignored, FINALLY after calling them and being stern, they drafted my account again and then froze my account. I tried to redeem the "pre-paid" massage that they drafted from my account, and was advised that as long as I was in "freeze" status that I can not use the pre-paid massage that I paid for- what the hell? I advised them I have been a faithful customer for 3 years in CO and this is how they treat faithful customers? I stated I will cancel my contract all together, and she stated I have to have my account drafted again, then have 30 days to use both pre-pays, what a scam; yes I will use my 2 pre pays but not with any Massage Envy's in Colorado Springs- very unethical and unprofessional ....becareful-
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