Florists >Twigs Flower Co
1616 S 1100 E, Salt Lake City, UT | Directions 8410540.734578 -111.859799
Neighborhoods: East Central
Order flowers for a very special funeral. Went with the more expensive choice. Once at the funeral I couldn't find the flowers. After scanning all of them a few times and looking at the cards I found mine. They were small and whimpy. Not even close to my order! Different flowers, different everything! Very disappointed! Called back and explained to the owner that it was not what I had ordered. He said he was sorry and said he would refund my $$. A few days later $12.00 was refunded to my acct. Called bk and was told that he only has to refund 20% since I didn't return the merchandise. Really?? Take the flowers away from a funeral? How tacky! Most rediculous thing I have heard! Very poor business!!!!
Great experience :) – I couldn't decide if my favorite part was the owner or his dog, a delightful experience. It was less expensive than where I usually go and my flowers were perfect. I'm glad I chanced into your store. Thanks twigs, you've got a new customer :)
Horrible service! – We ordered an expensive plant (in fact, they upsold us) and planter for $90 for a coworker. I found out the next day they had send a much smaller and cheaper plant to my coworker. Tacky!
OVER THE TOP FLOWERS – Have order 2 times and I have to say I do understand why they were VOTED #1 in Salt Lake City. The Flowers were more then I have every got before. I say THEY ARE NUMBER 1. Thank you for a great work and caring.
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