Thornhill Park Apartments

(801) 262-8678 | View Website

1650 Thornhill Dr, Salt Lake City, UT | Directions   84123

40.648136 -111.936937

 
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Neighborhoods: Taylorsville

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Thornhill Park Apartments
Thornhill Park Apartments
Thornhill Park Apartments
Thornhill Park Apartments

Reviews for Thornhill Park Apartments

Recommends
over a year ago

I have lived at here for several years and have been pleased with my experience. They have always been willing to work with me when I get antsy and are looking to move. They have let me change apartments here a couple times and I have never had any issues.

In my very first apartment there was a leak from the ac vents, but maintenance came out and fixed it right away (even tho it was a Saturday)

The girls in the office are great, I love that they are open late.

They recently went to an all online rent payment system. I was worried at first, but now I love it.

I wish my parking stall was closer to my apartment,but there are always plenty of “guest” parking open, so I just park there!

Recommends
over a year ago

I am glad that I finally got to move in here. I have been looking at this complex for a while as I work across the street at petsmart. They have always said tha they were pet free. However, they are now accepting pets!!! I put down my deposit and I am set to move in next week!!! They don’t have a weight limit either, which means my chocolate lab can come with me. Most places do allow him because he is over 50 lbs. This complex allows any size, they just have breed restrictions.

I haven’t moved in yet, however the office staff has been great (they even gave my dog a treat when we toured the model). They made the deposit process very easy and the application was approved the next day… waaaaaay faster than the last place I lived.

So far I am happy! I will update my review if anything changes!

Recommends
over a year ago

I have enjoyed living here so far. I didn’t have the best neighbors when I first moved in, but they were kicked out and life has been much better.

I had an issue with my AC during the warmer months, but it turned out to be my fault… I was running it incorrectly and causing the pipes to freeze… I have always had a swamp cooler where you could just run and run it with no problems…. Central air is apparently different, but I know for next summer.

I moved in on a special and signed a year lease, I am glad cause the prices have gone up.. but that’s to be expected… like everything else.

Recommends
over a year ago

I found these apartments on Apt ratings website. I read the reviews and decided to give it a try and It hold up to the great reviews and blows the bad reviews out of the water. I am not sure why they got the bad reviews, this property is great! The property is beautiful and lively.

The office staff was nothing but helpful and professional, I put my deposit down on the spot. They showed me the model which is gorgeous, then they took me to the ACTUAL UNIT I would be moving into. This surprised me, usually apartment complexes play the “bait and switch” but I got to see the apartment I will be moving into!!! Of course it wasn’t as pretty as the model, but it still looked great… it did smell of smoke tho.. The office staff said that they do allow smoking, which is unfortunate. They said they had a non-smoking building, but nothing was open when I needed it.

I haven’t had any issues so far, the move in did take a little longer than I would have liked, and their lease seemed long (it took about 45 minutes to get keys). As of now, Thornhill gets 5 stars in my book. I will update my review if anything changes. But right now, I’m happy!

Doesn't Recommend
over a year ago

We lived in Thornhill Park (previously Springhill Apartments) for a year. We originally signed a 6 month lease and was forced to renew whenever we couldn't find a different place to move. When we first moved in we had all kinds of issues - the knobs on the stove were broken, the toilet "ran" all the time, lights were out and the internet jack was all messed up (and required the internet company to come out and fix it). We later had washer/dryer issues and the water heater stopped working. Maintenance always came out within 1-2 days to fix things, but it was just a hassle having to call all the time. The summer we moved in, the pool was shut down because of pump problems and we often found that the hot tub was never cleaned and was broken often as well. There were a few times we would invite friends over only to walk down there and find cold water :(. Another major downfall is they allow smoking in the apartments - any apartment. Our neighbor smoked, profusely, and we were forced to buy an air purifier. It only helped sometimes, but during the winter we had to keep the bathroom and bedroom door shut because it would leak through really badly. Guests would think that we had been smoking! Our just over 500 square foot apartment had a rent increase of $50 a month, yes A MONTH when we went to resign our 6 month lease. We got them to waive it... But they increased it $106 A MONTH- that's almost $1300 a YEAR when our lease went up again. That's when we decided it was time to move on, for sure. So, we received our "Intent to vacate" notice on our door one day, we were out of town and brought the paper down to the office and turned it in. Before we moved out, we went down to the office and verfied our move out date and if we should expect any charges. They checked our paperwork and told us we should be good to go, as long as we cleaned thoroughly. So, we moved out on the day our lease ended, brought everything up to the office and, again, no one said anything to us. A week or so later we received a bill for $154 because we did not turn in our "Intent to vacate" form 60 days from the day our lease ended!!! What is crap is THEY provided the form 4 days AFTER the 60 day mark had passed! How shady is THAT?! NO where on the notice did it say that by not turning it in ASAP that you would be charged, OR did it say that you would already be charged because they provided the notice late. After trying to talk to management they wouldn't reply to any emails, and wouldn't budge in person. Apparently the notice is a courtesy --- in my opinion you aren't doing someone a favor by intentionally providing a notice once charges have ALREADY been incurred. A courtesy is a reminder BEFORE this happens. Our lease had been “adjusted” for +6 days (what’s the point of a lease then?!) which means WE moved out 6 days earlier than we had too, leaving them to rent it to someone NEW and to received DOUBLE rent on our apartment!!!



Clearly they are more concerned in operating a business than pleasing their tenants. If you move in, BEWARE. Take pictures of the apartment, and document everything and read through your 30+ page contract and make notes of each detail.They WILL nickel and dime you!

Recommends
over a year ago

My husband and I really miss living here. The management and office staff are fantastic. They really cared about keeping this place in order and the renters happy.

We never once had a problem living here.

We have only 1 complaint no washer and dryer in our unit. That's a small price to pay, however, for living in a fantastic apartment complex with capable, reliable staff. If our work wasn't so far, we would still be living here.

Recommends
5.0
over a year ago

really enjoy – I rented one of the larger one bedroom apartments and it's the perfect size, includes washer and dryer in the kitchen. There are only two drawbacks - fairly minor ones at that - the walls are thin so a fair bit of noise from the neighbors. Fortunately, they're reasonably quiet other than I can hear footsteps overhead constantly. The other drawback is the bathroom is small and can't open two of the cupboards fully as the doors hit the toilet.

I'm away a fair amount due to work and personal situation but don't have to worry much about security or anything else. The grounds are clean and well kept, the staff is always pleasant, the sidewalk are well maintained, a big plus as parking is a fair distance from the apartment.

Overall, it's a great location and a fine place to live.

Recommends
5.0
over a year ago

Love It here – I have lived at Thornhill (previously Springhill) for about 3 years now. Yes I have seen office staff come and go, but I have always loved my apartment.

I originally moved to Thornhill for its price, but I have fallen in love with the location. I will definitely be staying until they kick me out!

I do have one complaint… I wish they allowed pets. Yeah I can have a small aquarium for fish, but they aren’t very cuddly.

Recommends
5.0
over a year ago

My First Place!!! – love my new place! so glad to have a place to call my own.

the office was great and worked with me even though i have very little credit. they offered me a discount becuase i am a student. going to slcc and im just down the street, only 1 bus to ride = awesome.

this may not be the place i live forever, but while i am in school this works perfectly.

Recommends
5.0
over a year ago

thornhill – my apartment was clean when i moved in. the landscaping is kept nice in though it is still winter. i love that the hot tub is open year round.

you can hear some noise from other apartments, but nothing terrible. the apartments only have electric heat, which seems to be a little more expensive, but nice that i only that 1 utility bill.

free wifi in the clubhouse was nice until i got my own set up.

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