Commerce >General Merchandise Stores > Time Factory Watch Outlet
100 Citadel Dr # 202, Commerce, CA | Directions 9004034.007450 -118.149914
really great prices and extremely good service! – I'm totally shocked on what the person before me wrote. I went In sometime during December for a battery replacement and although it was extremely busy it took the lady that helped me no more than 15 minutes. They also offered me a life time warranty for the batteries Of my watch for only $5, bargain right?! Apart from that I ended up buying myself a really nice guess watch for a really good deal and they sized it for free. Really friendly associates and a great staff. Highly recomend.
Wow! I got great service! – I am really surprised about the review before me. I got great service there. Just my two cents.
Do NOT trust these people with your watch!!! – The pople at Time Factory Watch Outlet do not know how to install a simple battery watch. While I was shopping at the Shopping Extravaganza (Entrance Fee goes to Charity), I took my watch to get a new battery. An employee took the watch, didn't give me a claim ticket and went to the back of the store to change the battery. When sheemerged about 20 minutes later, she handed me the watch. It was SEVERLY scratched and the battery didn't work. I complained and asked for a manger. The manager (some blonde who would not give me her name) said that the watch was already scratched. I told her it was a new watch and she handed me my bil , even though the battery on the watch was not working, and tried to hurry me out of the store.
I contacted their corporate office and they never got back to me.
These people are there to ruin your watch and take your money! DO NOT DO BUSINESS WITH THEM!!!
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