2247 S Sepulveda Blvd, Los Angeles, CA | Directions 9006434.039023 -118.436881
Mon. - Sat. 10am - 6pm;Sun. 12am - 5pm
Neighborhoods: West LA, West Los Angeles
Made a weekend trip to L.A. to check out Pacific Spas and ended up ordering something pretty spectacular. Now that we've got everything set up, I'm so glad that we put in the time and effort with this company.
I was referred to Pacific Spa from my brother, who bought their jacuzzi here, making me jealous and wanting to get my own. So I went and visited Rueben and he took great care of me, listened to my wants, and hooked me up with an energy conserving model that I'm sure will bring my family fun times.
It is with extreme pleasure that I extend a sincere 'Thank You' and appreciation for the professionalism you exhibited assuring my complete satisfaction with my purchase. Your reliability, credibility and commitment to customer satisfaction is second to no other business I have ever come in contact with. You were extremely courteous and highly dependable in attending to every detail. Your staff is equally impressive.
The helpfulness of the customer service representatives. I had a hot tub problem, that I thought I could fix on my own, but once fixed, I still had a problem. I then called them for professional advice. Over the phone, they were able to pin point my true problem. I got the part and everything is running without error messages.
Interesting there are so few reviews. I've been a customer for 15 years and the shortage of reviews led me to add my voice. We purchased a low-end tub years ago and have been pleased with Pacific Spa's service. We replaced the cover several years ago and were likewise satisfied. There have been a number of service calls on the spa and they have usually been friendly and efficient. Our spa is nearing the end of its design life and I will definitely include Pacific Spas on my short list to shop at.
I bought a Hotsprings spa here over 5 years ago and I've had nothing but good experiences. They did a first class delivery and install including the 220v line. They have always responded promptly to my service needs. I would buy from them again.
Our spa runs great. Great install crew. I recommend Pacific Spas to all my friends.
Excellent salesperson. We use our spa daily and consider it one of our best investments. It has added to our quality of life immensely!
I have been very happy with Pacific Spas. We received excellent customer service and everything has met my expectations.
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