2247 S Sepulveda Blvd, Los Angeles, CA | Directions 9006434.039023 -118.436881
Mon. - Sat. 10am - 6pm;Sun. 12am - 5pm
Neighborhoods: West Los Angeles, West LA
I called someone to see what was wrong they said I needed a pump that would cost $645. Then I called Greg at Pacific Spas and he sent someone over the next day who said the spa was working perfectly. WE NEVER NEEDED A PUMP. Did a quick fix and it was working perfectly. Honest people.
I called Pacific Spa because my hot tub wasn't heating up after refilling it. Greg was really helpful and walked me through a few things to try before involving a service call. I think that was really cool of him.
I dollars were the only measure, you probably should not buy a spa in the first place. We bought and could not be happier. Straight up and honest. The site work was better than I expected, on budget and on time
We have had our spa for four months now and we couldn't be happier. This cells and installation team where the best and we got the greatest price around. I use them for the chemical replacement as well as any questions I have about spa care. This is a fantastic company were very satisfied
"I actually looked at other hot tub places and there are other places that are way more expensive.
I bought a hot tub here at Pacific Spa and I don't regret it, I really like my spa I got."
Made a weekend trip to L.A. to check out Pacific Spas and ended up ordering something pretty spectacular. Now that we've got everything set up, I'm so glad that we put in the time and effort with this company.
I was referred to Pacific Spa from my brother, who bought their jacuzzi here, making me jealous and wanting to get my own. So I went and visited Rueben and he took great care of me, listened to my wants, and hooked me up with an energy conserving model that I'm sure will bring my family fun times.
It is with extreme pleasure that I extend a sincere 'Thank You' and appreciation for the professionalism you exhibited assuring my complete satisfaction with my purchase. Your reliability, credibility and commitment to customer satisfaction is second to no other business I have ever come in contact with. You were extremely courteous and highly dependable in attending to every detail. Your staff is equally impressive.
The helpfulness of the customer service representatives. I had a hot tub problem, that I thought I could fix on my own, but once fixed, I still had a problem. I then called them for professional advice. Over the phone, they were able to pin point my true problem. I got the part and everything is running without error messages.
Interesting there are so few reviews. I've been a customer for 15 years and the shortage of reviews led me to add my voice. We purchased a low-end tub years ago and have been pleased with Pacific Spa's service. We replaced the cover several years ago and were likewise satisfied. There have been a number of service calls on the spa and they have usually been friendly and efficient. Our spa is nearing the end of its design life and I will definitely include Pacific Spas on my short list to shop at.
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