13840 Ventura Blvd, Sherman Oaks, CA | Directions 9142334.148575 -118.434568
Neighborhoods: South Valley
STAY AWAY – My friend and I went to LAQUA to get mani/pedis- BIG mistake!!! It started out with the extremely rude receptionists telling us they tried to call us to push back our appts by 30minutes, although we've had the appt. for 2 weeks- reason given: client before us showed up late- obviously a lie since they claimed to have called 2 days prior. The only manicurist was extremely rude and sped through both of our manicures talking negatively about everything from our cuticles to rough nails. We both had to ASK to file down the rough edges and make them even. I was chastised for holding my finger wrong and making it "very difficult" for her to work on because I was talking to my friend- imagine that! My manicure finished with 2 cut cuticles, bubbles under the polish, and end with being asked to move out of the chair because someone else needed it- it just so happened to be another employee getting a manicure! Between my friend's pedicure and mine, she took a lunch break. As for the pedicures, she shook her head because she had to remove the polish and even left some residual on my toenails that could be seen with the new color on top! I will NEVER go there again, NEVER recommend it to anyone else, and at this point, hope I don't get an infection in any of my cuticles!
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