Ulta Beauty

(818) 565-5646 | View Website

1351 N Victory Pl, Burbank, CA | Directions   91502

34.188404 -118.326942

Beauty Supply Stores, Acne Treatment, Anti Aging Products  more

More Categories: Face Cleansers, Lotions, Shaving Products, Skin Care Products, Cosmetics, Tooth Health, Hair Care Products, Nail Care, Braun, Gillette, Clarisonic, Baby Products, Biosil, Bliss, Essential OIls, Hand Sanitizer, Bath Products, Forever Living, Cosmetics

Neighborhoods: Burbank


Reviews for Ulta Beauty

Doesn't Recommend
over a year ago

Beware of the Bait & Switch – In the sale paper it advertised cut, color & style for $50. It was for new clients only with a level 1 stylist. No problem, I called and made appointment. The girl told me my appointment was with stylist "X". I had to change my appointment to an earlier time, and did so with Stylist "X", I told her I had this coupon and asked her exactly what it included. I rescheduled, and called to see if I could come in earlier that day. Thats when she told me that the coupon did not apply to her services, as she was a master stylist and not a level 1 stylist. Her rate for the same service started at $110.00. She asked me to hold on and after 5 min I hung up. I received a call from the manager telling me that I had misunderstood the coupon and stylist "X" was not included in that offer. Now I didnt ask for stylist "X", nor was I referred to her, the scheduler told me thats who my appointment was with. Now in the end because stylist "X" tried to bait and switch with me, she lost a client on day she could have done 3 in my place. SORRY ULTA, shame on you. Would it have killed you to have honored the coupon? The stylist is making the same hourly wage either way.


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