Carlsbad >Auto Dealers > Hoehn Honda Certified Used Crs
5454 Paseo Del Norte, Carlsbad, CA | Directions 9200833.130313 -117.325942
Jesse in the Service Department made this the very best dealer service experience I have ever had. When I came across my paperwork. This was for a relatvely minor issue, but it was handled quickly and honestly, and I actually felt my business was valued. I had stopped going to dealers because of my negative experience with another Honda dealer in the Kearny Mesa area of San Diego. After working with Jesse at Hoehn Honda I can honestly say I will not hesitate to return for my future service or repair needs, or to recommend this dealer to others. I even asked Jesse to write down his name so I could write this review. Thanks a bunch, Jesse!
They let me know what was going on and helped me out.
It costs what they told me it would. It was done sooner than they promised. They rotated the tires.
We have used for Hoehn intermittedly for servicing our 2000 Civic LX sedan and have been pleased with the service we receive. I say intermittedly because we have also used a local independent service provider, which we are unlikely to do any longer. On some recent service needs, Hoehn actually was significantly less expensive (and did less work) than the independent. And, importantly, the car now runs better than it has for some time. So I can recommend them. Good people that do good work. Like all dealers, you pay more than you would need to pay with a competent independent service operation; the trick is fining a COMPETENT independent service operation among the forest of incompetents. A good dealer like Hoehn saves one that problem.
They told me the bill, and it was right. The time was also correct.
They assign a service representative to you when you arrive. That person guides you through the process up until being your cashier. Great service
I stayed at the Hollywood hotel for 5 days after travelling the US for nearly a month. What separates the Hollywood hotel from all the other hotels I stayed at was definitely the customer service, most notably from Cecille. Not only was the service from Cecille very personalised, it was also genuine and demonstrated her sincerest desire that my boyfriend and I have the most pleasant stay at the hotel. As it was our final leg of our holiday we first thought that we would not be able to maximize our time spent in l.a because our lack of research on the area, however after a brief chat with Cecille upon checking in she instantaneously opted to help us organise all the sights and scenes the area has to offer. She gave us maps, genuine advice and all the help we needed, leaving us feel very excited about the days to come. Cecille helped us organise our tours, visit to Disneyland and universal studios and even helped us in organising a shuttle bus to return back to the airport on our final day. On top of organising all of that Cecille also managed to do it all with such grace and a beautiful smile! We can't thank her enough!! ..back to the hotel itself. Although it isn't the most extravagant looking hotel, it has many services that are often forgotten in many other hotels of the same price range. We were offered complimentary breakfast including an assortment of muffins, omelettes, cereals and waffles. There was also a laundry service, swimming pool, gym, bar and much more too! The room was everything you needed in a hotel room. It was clean, fresh and we were even given a balcony that had a lovely view of the court yard and stunning view of the outskirts of Hollywood. Everyday we returned back to a clean room with fresh linen and a new set of shampoo, conditioner and soap! It was really nice to receive such amazing service! Definitely something not received in large scale hotels whose staff are often too busy and too money hungry to help their holiday stayers. All in all my stay at the Hollywood hotel was most enjoyable. I salute all the amazing staff for allowing me a pleasant stay! Special kudos goes out to Cecille again for her personalised service! I highly recommend the Hollywood hotel to everyone. I would definitely stay here again!
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