8470 Production Ave, San Diego, CA | Directions 9212132.880347 -117.165922
Neighborhoods: Northeastern, Northeastern San Diego, Miramar
DONT BUY A CAR HERE!!! – Ok so I bought a car from option motors 4 years ago. It was my first car. I was alone and at the time did not know anything about cars. I put $11,000 dollars down and financed about 7,000. I saved all my money for years to buy a nice car. The day after I bought this car the battery died and had to buy a new one at about $100.00. The next day the starter went out. I called Option motors they told me to call the extended warranty company that I bought with the car. I then had to pay for the towing and the $100.00 deductible as well. Now after putting 11,000 DOLLARS of my hard earned money I was paying to have it fixed two days later. Option Motors took no responsibility at all for this. They didnât even fill up my gas tank when I bought the car. Its not everyday someone puts $11,000 cash in there hand. THE SECOND WEEK OF OWNERSHIP the paint started to PEEL OFF the front bumper.WTF!!!!! Now im pissed I went to the dealership and demanded they fix this car and repaint it. HMM my guess it was in an accident and they covered it up with cheap paint that peels away quickly. So they repainted it for me .YAY!! Then two years later the paint is peeling again. I should have got my lawyer but I didnât lucky for them. Now 4 years later my transmission is going out and the warranty they sold me wont put in a new tyranny they will only put in a used transmission with 60,00 miles already on it!!!!! ISN'T THE REASON YOU BUY A WARRENTY is because they are supposed to replace the part if anything goes wrong?? Well they say my car has to many miles on it already to put in a new transmission. Again WTF???
I hate all the issues ive had. STAY FAR AWAY FROM OPTION MOTORS OR YOU WILL REGRET IT LIKE I DO EVERYDAY!!!!!!!!!!!!!!!!!
Unprofessional after the sale – Financed a nice BMW from them and purchased the extended warrenty from them. Refinanced the car very soon after and was offered the same extended warrenty package from the bank at less then half the price of Option Motors. We cancelled the extended warrenty purchased from Option Motors as per the agrement. Trying to get our money back (per agrement), Option Motors has been giving us the run around for the past 4 weeks. At first the check was in the mail, now no one is in the office to help. They keep saying they will call us back but never do. The owner is hidding behind his reseptionist. All of this over $600.
If you buy a car from them you might be on your own! You can't count on them to keep there word and treat you as a valued customer.
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