28052 Camino Capistrano, Ste 110, Laguna Niguel, CA | Directions 9267733.55522 -117.67414
M-F 8am-5:30pm, Sa 9am-4pm, Su Closed
Don't use this company. Company came to house to fix my ovens. Took control board. Called a week later to say they were coming to fix oven. Oh, wait, no we aren't we don't have part yet. Week later called to sked new appointment. Called 10 minutes before 3-hour window closed and said uh, we don't actually have your part and we don't know where it is. The person on the phone, like the two previous calls, was absolutely clueless. So now I've been without ovens for two weeks and no end in sight. And now they've lost my control board so I can't even go anywhere else. Use this company at your own risk.
Caesar’s Appliance Service ( Brenda on the phone / Curt the service tech ) - - Both are examples of what it takes to truly SERVICE the customer base. Refrigerator problem developed and I phoned Caesar’s at approximately 4.30p.m. - - Curt arrived at 5.00p.m. - - He quickly analyzed and repaired the problem - - Out at 5.50p.m. at a reasonable price - - What more could a customer ask for - - Thank you both for a job well done.
A GOOD JOB AT A FAIR PRICE!! – I finally found a company I can trust to do a good job at a fair price!!
I've lived in South O.C. now for many years and just like most have had my fair share of appliance issues. I've tried several different companies over the years large and small and never felt good enough about the service to call them back out until I called on Caesar's. I was in desparate need of repair on my washer after just returning home from a long weekend vacation with a mountain of laundry. I called Caesar's and the person who answered the phone was professional, courteous and genuinely concerned for my need of a speedy repair. The repair man was there within a few hours of my call at no additional charge for the rush service :) He was also professional and courteous, gave me an estimate - which was extremely resonable! He repaired my washer and had me up and running in no time!! It's great to know that there is a company out there that doesn't take advantage of their customers urgency! No wonder they've been around for 40+ years!! You've definitely made a lifetime customer out of me and I hope others are as fortunate to call you before they spend too much for an appliance repair!! Thank you Caesars!!
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