US Tint - Shadow Enterprises

(559) 322-0444 | View Website

724 Clovis Ave # 101, Clovis, CA | Directions   93612

36.821515 -119.700661

Open Hours

Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

 
Custom Car Dealers, Home Improvement Stores, Residential Glass  more

More Categories: Fixtures, Automotive Repair

Automotive Repair Services: Window Tinting

Neighborhoods:

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Reviews for US Tint - Shadow Enterprises

7 days ago

1.0 star rating

4/15/2014

When I bought a new vehicle, the dealer referred this business when I asked about window tinting.

I went on their website, emailed them an inquiry. Got email response from Michelle.

Went to business a week later, met owner Mr. Funk who was nice and helpful. He told me 1-2 days lead for tint on my car. Went to the website again and looked at shades & info.

Came in 2 weeks later to make appt., was told 1 week out by very nice Cashier Michelle. I told her the owner had said 1-2 days, and she kindly offered to fit me in on Wed. April 9th if I left the car all day. I ck. their website again to read about prep before tinting.

Windows were tinted (so far job looks good.)

Fast fwd. 5 days. I hear an ad on CAR radio saying 15% discount at US Tint, just go to website. I'm thinking to myself that I never have seen a coupon at any time I had been on their site.

Drive to business, tell Michelle I just heard ad, she says I have to talk to one of the owners, and that the ad was being pulled today after being on for awhile.

After a few minutes owner Mr. Funk came out not looking happy, and asked me what he could do for me. I told him about the ad I had just heard, and that I felt I should have been given this savings. He told me NO, that the whole radio spot was designed to measure response, that I had to go to website and print coupon. I said I never saw coupon, and that I should have been given this discount. Again he says NO.

So I told him I would convey my poor costly experience on Angies list, Yelp, and to the car dealership. He became red and angry and told me not to threaten him. I told him I am not threatening, that his customer relationship skills are bad, and I would be letting the public know of my experience.

I come home and look at website. On bottom right is a small window saying enter email for future savings coupons. They have had my email for a month, and I never got any coupon. I entered it again, and my husbands, and neither of us received any coupon. This is deceptive business practices, and shameful. We are talking about $50 savings, so it is a big deal. I have been on that website probably 10 times over the last month, never got anything but an email response from Michelle.

.

Lots of competition in this Valley folks. Mr. Funks attitude seems to be that the auto dealers keep him so busy, small potato Mom & Pop jobs don't matter to him. I owned my own business for 17yrs., then worked in retail management for 10 yrs.I can't imagine talking to a customer the way he did. His attitude is really poor to customers AFTER THE FACT...for Shame!

Go elsewhere folks....why reward bad behavior when you have so many other good options?

 


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