Katy >Beauty >
Spas >Planet Beach
23144 Cinco Ranch Blvd, Katy, TX | Directions 7749429.744169 -95.771142
Great place to unwind!! With a membership you get unlimited use of all their equipment even tanning beds. Its nice to hop in to get a tan and be able to get a spa service, like a massage done if you want! How cool is that?? There is no other place quite like planet beach. The staffs really nice and helpful, ask any question they try their absolute best to be accomadating and answer any questions. They have helped me so much to get my best color in their beds, and also their hydration beds have helped me with my ezcema condition too! Its been a life saver for me like none other! Thank you PB!!!!!
Not getting my business – I was interested in their services, but they did not have a price list on their website... Who does that these days?? So, I called and as soon as I asked for prices, I was hung up on. I called back and when I asked for a price list, I got the third degree.." who is this calling?" is what she said. I would have expected something like, " great, I'll be glad to help you." but all I got was rudeness. I will never spend a penny at Planet Beach
Do not let them rip you off – I bought a groupon for my wife which included 1 week of spa services. She went once and puchased some facial cream using her bank card. They then continued to charge her bank card $65 every month even after she called them month after month telling them she did not sign up for anything. They refused to refund us our money and continued to rip us off until we were forced to cancel our bank cards.
My glorious escape – I tried out Planet Beach at Cinco Ranch with a Groupon, and after a week, I loved it. My first day was just getting used to all the services. I know it is not a necessity in life, but it is ohhh so relaxing. It is a bit of indulgence in a super busy schedule.
My faves are the massage table and hydrastation. I wish I could just stay on the massage table forever.
The place is always clean. The ladies clean up promptly after someone has completed a session, so I never ever have to worry about cleanliness. And when you go somewhere to relax and de-stress, why would you want to worry about that?
The ladies that work there are wonderful. Super sweet and helpful. They are always welcoming when I come in and help me if I ever need help.
I recently learned more about their Red Light Therapy for face and body, and I am definitely planning to use that more.
This is a treat I look forward to, and a wonderful reward after a busy week (or before your busy week!).
Ive tried other tanning salons and Planet Beach is the friendliest and most comfortable environment ive been into. Their servives are superior. Their staff is very knowledgable in everything they represent.
Houstons BEST ONE STOP SPA! – I love Planet Beach! I know that is so un-original. But honestly, I do!
I have been to my fair share of tanning salons and what-have-you's in my life time, heck, I even grew up having a tanning bed in my house and I even worked at a salon when I was in HS. I have never found a place I have enjoyed as much as Planet Beach!
The staff at all the Houston locations has succeeded my expectations. They are always there to help me out when I have sometimes the silliest of questions. They continue to educate me on all of their products and services, which I have found to be the most helpful. I love how they are so sweet to walk you thru a service, whether it be my 2nd time or my 20th! They go above and beyond-from the owners to the staff. I recently brought my mom who was in town to the spa with me and she was impressed at how well the staff knew almost every since person that walked thru the door. That is something I never could do back in the day and thats something I haven't been able to find just anywhere! They were even so kind to give her a complimentary session!!!!!!!!! Of which I picked the Hydration Station thingy and she LOVED IT!!!!!!
I love their services, granted they are very busy-I guess everyone loves them as much as I do. They spa services are nice-because im in and out in like an hour or an hour and a half and I feel super relaxed and refreshed and ready to tackle on rush hour traffic or the rest of my day! The staff is good at making some awesome recommendations on their products that have helped me to achieve my goals, and they really do every thing they can to make sure along the way that I am taken care of!
So for all the negative nancy's out there or the skeptical ones-This really is an awesome place to join or stop by when you have the time. I promise you won't be disappointed! Its a great retreat and something affordable you can do for yourself or better yet, for someone else!!!!!
Interesting Concept! – I have to say that my visit to this store what outstanding!! I stumbled across this buisness thru Groupon and fell in love!! I enjoyed the fact that everything in the spa is self-acessed and I am able to feel comfortable using the services in the room alone without assistance. I also have to say that I encountered a wonderful experience with the staff, those girls were great fully attentive!
I reccomend this place to anyone.
terrible customer service experience – I've been to this place twice. The first time I simply wasn't impressed with the facilities - there were so few options available, the staff was cold and impersonal, and when I go to a spa I expect to feel pampered and this certainly was not the case. The prices were expensive too, if you consider all the hidden costs they don't tell you about upfront.
However I went back with a gift certificate someone had given me for my birthday, to give it a second chance. This time I had a horrible customer service experience because the staff refused to honor the gift certificate, saying that I wan't a first-time customer (even though it said nowhere on the gift certificate that I had to be a first-time customer). Even the Houston area manager argued with me about it, refused to refund it, and said the only thing I could do was give it away to someone else to use. I was horrified with his unprofessional behavior to a customer and I will never even consider going back to Planet Beach.
Best place – an excellent place to do some spa treatments without the high price of going to a spa itself. I am impressed: 1. with the service -- all the people there are very friendly and outgoing, which points to the outstanding pursuit of customer service the owners instill upon their employees and 2. the cleanliness.
don't tan all the time, but I started going to Planet Beach in May and it is definitely the nicest tanning salon I've ever been to. All the employees are friendly, they have a good variety of beds, including the hydration bed and aqua massage bed.
I felt like their membership price were very reasonable, and the best part no upgrade fees. I paid for a 3 month membership and it included unlimited use of all of the beds including the high pressure bed and mystic tan. The mystic tan is awesome. It's the newest version of mystic no streaking or messy wet clean up. The color is so natural and it fades even I was pleasantly suprised.
If you live nearby, it's definitely worth the drive.
All in all, my experience here is usually a pleasant one so I recommend coming here if you have any spa needs.
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