11220 Perrin Beitel Rd # 114, San Antonio, TX | Directions 7821729.541652 -98.410607
Mon. - Sun. 6:30am - 9pm
they always left my infant dirty – I never write reviews for any place I have been to and have always thuoght that the people that write bad reviews were people who weren't good people or were mad at the place they were writing a review on. That being said, I do always read reviews and I wanted to let any parent that reads this know how horrible my experience was with this daycare.
My two children went there for about a month, simply because of the daily rates. The three year old teacher for the afternoon was really good with my daughter and all of the other children. However, the people in the infant room were not so good. At least 2 or 3 days a week when I would pick up my infant, he was soaking wet and hadnt been changed in hours, yet the teachers were rushing to get his paper before I did to write down that they changed him. I brought extra clothes for him and packed several bibs, yet, every day when I picked him up, his shirt was covered in food and they hadnt changed him. I complained several times about this and asked them to please change him or let him wear a bib when he ate.
They called me at least 3 times a week because he was crying or for any other stupid reason they could think of. I picked him up one day from school and he was napping. I asked the girl to let him sleep while the 3 year olds were finishing their snacks, but she woke him up anyway. When she picked him up, I thought someone had put hairgel in his hair to spike it up, which was aggrivating, but whatever. Only after she handed him to me did I realize he actually was covered in food. So much food, that I could not run my fingers through his hair at all and it was all matted up. I asked who had fed him and no one could tell me. I went to the director, who promised she would fix the issue when I also told her about him not being changed. The next day, they called me at work to tell me someone had taken his wipes (another teacher) and used them for something else (which the lady informed me happens quite a lot) and I would have to buy new wipes for him. I refused to buy wipes when I sent him with two huge packs of wipes just 3 weeks before and there was no way they had both been used. They then informed me that if they used a single wipe on my baby from another child's wipe case, that I then had to buy THAT child another pack of wipes. That is the day I took my children from there.
The directors never knew who's parent I was when I went in, though some of the teachers did. They never knew if my kids were signed in or out or who brought them or picked them up. The directors never spoke to me because they were always on the phone. The teachers there are mostly young and several times I would go in and they would be on personal phone calls arguing with someone on the other end.
I wouldnt take my kids back there, period.
WONDERFUL DAYCARE – My baby goes to this child care facility and I must say she has learned ALOT since going to this facility. I think its more like a school than just child care. She is only one and she can drink out of a cup, sing songs, and feed herself with a spoon. They get wholesome food on meal and snack time. They even had a thanksgiving party which parents and guardians were invited it was really cute! The staff are also very good and loving towards the children and my baby never cries when I drop her off. The prices are reasonable and they have daily rates which i love and if ever i need to take a day off for my husband and I to go on a date, I can make arrangements to drop her off and do so even at night!! (hence night owl) they are even open on weekends for parents like us, who DO WORK on weekeneds. I really love this place and so does my baby.
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