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Shoes >Good Feet Store-Campbell
513 E Hamilton Ave, Campbell, CA | Directions 9500837.294596 -121.940131
Mon - Sat 10am - 7pm; Sun, 11am - 6pm
I can't say whether or not Good Feet insoles work because I did not end up buying them. I went into a local store, and honestly, the insoles they fitted me for felt great.
As a quick background:
I have had flat feet my whole life, got custom orthotics through my doctor when I was young, and just kind of forgot about my flat feet from when I was 12 til about 25. I don't know why the discomfort in my feet stopped during this time, but ultimately the discomfort cam back with a vengeance over the last year (I'm now 26). I tried the OTC (Dr. Scholls, etc.) insoles, but the pain seemed to be getting worse everyday. The biggest problem for me with the OTC insoles was that the material was too soft so it didn't give me the arch support I needed, and if they did, they would compress too easily after 2-3 weeks. The pain was getting so bad that it was becoming too much of a focus in my everyday life, and I had to do something. I too saw the commericals for Good Feet and thought that was a sign to check it out. Like I said, I went into the store and the insoles felt great. I loved how rigid and sturdy the material felt, and I felt like there's a chance they could've worked. Compared to the OTC insoles I had been buying, these honestly felt amazing, giving my feet the arch support they had been needing for so long.
Here are my reasons for not going with Good Feet:
1) One turn-off was the price. I am on a budget right now and the price surprised me a little. They are still definitely less expensive than orthotics through a doctor, but the $200+ caught me off guard. I also wasn't expecting that there would be three different models which accounted for the three different phases they suggest you go through to do the entire "Good Feet process." In all fairness, you don't have to get all three which would be upwards of $600.
2) No refunds. I didn't like the idea of paying over $200 for something I couldn't try out for a little while. No satisfaction guarantee. Since Good Feet's orthotics aren't 100% custom (they take an impression of your feet on a piece of paper and go to the backroom where they have hundreds of orthotics that allow them to grab an orthotic that will be really close to your impression), I was surprised that I wasn't given the impression that I could try different orthotics out until I found the right one. All the orthotics are pre-made, so I didn't like this. Basically I had the option to take a $200 gamble.
3) The salesman in the store did not give off the impression that he was really knowledgeable about his field. I'm not referring to Good Feet's process or their insoles, but more just general knowledge about feet and the issues that people have with their feet. In all fairness, this isn't completely relevant to a discussion about the quality of the actual product, but the issues above were enough to at least cause me to want to look around some more.
I really don't want to come off like a "secret-promoter" for another company, but I really want to spread the word about the company that I ended up going with, because my custom orthotics from them have been life-changing over the past few weeks that I have had them. The company is called Fitthotic (http://www.fitthotic.com/). If you are like I was just a few weeks ago, where the pain in your feet is unbearable and that you are desperate for a solution, at least go to Fitthotic's website and check it out. Even better would be to call or email them to try and talk to Vince, who is the CEO of the company. He ended up being the one to call me, and he was extremely informative and helpful (not pushy).
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