Austin >Accent Auto
2340 S Lamar, Austin, TX | Directions 7870430.2472705841064 -97.7767333984375
M-F 8am-6pm, Sa 8am-4pm, Su Closed
Neighborhoods: South Lamar, South Lamar
I will never take my car to Accent Auto again. I brought my car there to replace my alternator and two front tires and to get the car road ready for my recent move to Chicago. BIG MISTAKE!!! 20 minutes after picking up my car, my newly replaced tire went completely flat. I had to have the car towed back to the shop the next day. Eddie, the mechanic, promised to have the car towed early that next morning. The car was still sitting in my yard at 3 PM that next day. As mentioned, I was preparing to drive to Chicago, IL and Eddie and his team reported that they had changed my oil and other fluids. This was not the case. My car completely broke down on the highway, in a snow storm, in the middle of nowhere in southern IL. The car had zero oil, the newly replaced tire went flat again, and the newly replaced alternator had completely failed. The car was then towed to a local body shop and I had to say in a motel for 2 days. Since I was in the middle of nowhere, the parts for my car had to be ordered. I had to leave my car there and hitch a ride to Marion in order to rent a car to finish my drive to Chicago. I was unable to pick up my car for over 2 weeks. This whole ordeal caused me to be late to my new job and not to mention cost me a fortune. What makes it worse is that Accent is now refusing to reimburse me for the labor costs. The staff seems super friendly and accommodating but that is completely false. DON'T TAKE YOUR CAR HERE!!!
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