Surgeons >Hopper, Jennifer L, Md - Jennifer Hopper Family Mdcn
151 N Sunrise Ave # 1203, Roseville, CA | Directions 9566138.746452 -121.263185
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Lead Hill
STAY AWAY! – this is by far the worst doctor I have ever encountered. I have read all the reviews and for the man that defended her as a doctor, you obviously have never been a patient. Jennifer Hopper who? You will NEVER see her. Her staff is rude and could care less about anything more than the gossip they have behind the counter. You will be seen, (after sitting in the waiting room for 45 minutes to an hour) given a prescription and sent on your way. They will not tell you what is really wrong with you, they do not even know! You will be seen and the entire visit they go through a series of questions on a laptop and vuala! You have been diagnosed. I was given a prescription that is not one that can be quit overnight. You have to take a different medication in order to stop use of the previous one. I have been trying to get it refilled for 5 weeks now! My pharmacy has faxed over requests, I have left messages with the ANSWERING SERVICE, and never received anything. I FINALLY got through and the staff told me that it was refilled 10/15/10 and to get it filled again I have to come in. Really?! I told her that the pharmacy never received anything because I have been in there so often checking that they now know me by name! She said nothing more than "I can make an appointment for you in about 2 weeks' 2 weeks? Needless to say, I will be finding a new doctor today. This is a joke. I would never refer anyone to this office. Very unprofessional. I would not even give this the one star that I had to in order to publish the review.
Wait time for Dr. Hopper was absurd. – On 2 appts with Dr. Hopper I had waits of 1:15 and 1:30 after my scheduled time. For the appt where she was an hour and a half late a finally told them I had to reschedule. Office staff seemed to act like this was common and they were trying to get Dr. Hopper to be better at this. I'm afraid to say that this seemingly lack of respect for the patients time is hard to get by and taints my ability to judge the other areas of Dr. Hoppers skills.
I switched to Dr. Hopper on a recommendation as I wasn't the biggest fan of my previous PCP, but I will go back to him in a second after my experience with Hopper.
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