Extended Stay America Nashville - Franklin - Cool Springs

(615) 771-7600 | View Website

680 Bakers Bridge Ave., Franklin, TN | Directions   37067

35.960794 -86.807324

 
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Extended Stay America Nashville - Franklin - Cool Springs
Extended Stay America Nashville - Franklin - Cool Springs
Extended Stay America Nashville - Franklin - Cool Springs
Extended Stay America Nashville - Franklin - Cool Springs

Reviews for Extended Stay America Nashville - Franklin - Cool Springs

Had a less than satisfactory experience with this hotel! Had an out of town employee stay there for nearly 3 weeks and room was never cleaned until the last day of his stay! Made several calls to the office and was promised this issue would be resolved and PROMISED 2 FREE NIGHTS for the problem and of course that was a LIE as well. Hotel MGR Caitlin White informed my employee that there was nothing she could do about a Promise that was made. I guess this is normal for a Business to make promises and not stand behind their word and constantly have excuses for why the room was never cleaned! Very disappointed in how this whole experience was handled. One would think that after spending over $1000 in this hotel that someone wouldnt make this right!

Recommends
over a year ago

Extended-stay hotel provides home-like accommodations at affordable prices. – In Short
Business travelers, families and those seeking longer-term housing enjoy many convenient and comfortable amenities. Studio-size suites are equipped with a queen-size bed, work space with data port, iron, kitchen with refrigerator and stovetop, coffeemaker, microwave, and cooking and dining utensils. A 24-hour laundry facility, dry-cleaning services and access to a fitness gym are also available.

 

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