611 Commerce Street, Nashville, TN | Directions 3720336.160889 -86.780900
Open Daily 24 Hours, Open Holidays
Terrible service, rude staff – The food was great, but the service was terrible. We let the waitress know that we would be having the breakfast buffet. After that, she failed to even acknowedge us during the rest of our visit. She did not refill our drinks or ask how our meal was. The hostess on duty wasn't much of a people person either. We will never eat there again, nor will we recommend it to friends staying in the adjacent hotel. It takes more than just good food to make a pleasant dining experience.
Overpriced! – $200 + per night was not worth the room we got, small and bathroom condition was fair at best. Also at that price you would thing there would be a few freebies (like coffee). Everything had a price tag and $12.95 for Breakfast Buffet, no way. Sorry but will not stay again!
high hopes, low results – We would have been better off going to Motel 6! My finace & I planned a romantic evening. We chose the escape honeymoon the hotel suggested. Upon arrival, it took two hours for us to receive our champagne and truffles. The room was no better than any other motel & the bathroom tiles had mildew on them. Our bathtub for two barely fit one person. When we went down for breakfast, it turned out to be cold tasteless food. It was NOT worth the money we "wasted".
A relaxing experience in a bustling city – My husband and I stayed one night at the Renaissance on a trip for my business and I wished we could have stayed longer! We both thoroughly enjoyed our stay. The staff truly made us feel first class. We had an incredible room on the 21st floor with the most amazing sunset views of the city. The decor is beautiful, and the room was clean and comfortable. Best of all is the service - truly first rate! Everyone from the Front desk clerk to the bellhop was pleasant and helpful - and especially wonderful was the Valet. He had our car ready at a moments notice and was invaluable in helping us find our way around the city with maps and excellent directions! We enjoyed our stay and will be staying here again when I come for business every year!
10 – I had an absolutely excellent experience with the Renaissance. I coordinated a 4 day meeting for my department with the most attentive and professional hotel sales staff I have encountered in a long time. Our group was small in comparison to the other large meetings the hotel was accommodating and usually handles. However, one would never have known the difference. Every detail was handled according to the specifications we had prearranged. Any additional needs that arose were handled promptly and seemlessly. I never had to ask for anything more than once. Additionally, there were very nice hospitality touches to the three meeting rooms we had reserved.The quality of the property is superior and every facet of the staff is well trained and presents genuine care for their role in the organization. Both the management and staff make this an A+++ property. A fine example for others to follow!
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