Oakland >Beauty > Nappy Or Not Inc
411 E 18th St Ste F, Oakland, CA | Directions 9460637.798899 -122.250877
Mon Closed, Tue-Sat 10am-6pm, Sun Closed
Neighborhoods: Ivy Hill
I will never go back. The customer service I received once the alternate stylist started my hair was ok. The two hour wait To see the original stylist was unacceptable. I believe when you make an effort to be on time for an appointment, the stylist should make a point to respect your time and be on time herself. The hairstyle I was given was 1 row of French braids going back medium sized. I originally asked for two rows of French braids going to the back medium sized, and was told the cost is 120.00. when I asked why I was paying so much for 1 row (16 braids) of French braids I was told braiding starts at 150.00. But she was doing her colleague a favor. I paid the 120 and was polite when I left. I don't have a problem spending money when I feel the services given reflect it. Maybe I'm from the dinosaur age but in my mind 16 braids are only worth 60.00 and a 10$ tip.
WARNING!!! – I went there for 8 months and paid $70 each time to get my dreads locked up. The result was beyond horrifying; I ended up with two huge balled spots; one TOP and the other on the SIDE of my head.
I however take full responsibility for trusting the instructions of these careless and irresponsible ?hairstylist.? The first and foremost concern of a hair professional should be the health of the client?s scalp/hair. Nappy or not is not the place to go if you care about the health of your hair; of if you care about having hair at all. If anything, I was disappointed from the lack of professionalism received from the owner of the shop.
WARNING: if anyone instructs you to not wash your hair for a MONTH, I urge you to leave their salon (Nappy or not) and never look back. There are other methods of obtaining healthy dreadlocks without permanently damaging your scalp/hair.
HURRY HURRY!!! READ ALL ABOUT IT!!! – Just wanted to swing by and say hello to all of our potential and returning customers. We look forward to providing excellent service. We have been in business for over 15 years and we have learned a lot over the years. We are one of the Premier Salons that has not given up on our loyal customers and our new customers looking for a Salon Home. We are cozy small business with a BIG NAME because we have been providing quality service for so long. Our multicultural salon has allowed us to come in contact with people from all over the World because good news travels fast and I would go so far as to say that Nappy or Not Salon is good news to people who are looking for personal service for their hair care needs. Peace to All... Red...
Not that terrible – The stylist knew what she was doing and did my hair right.
My only complaint was the ridiculously long time I had to wait. Maybe you should space out your appointments a little bit more?
CALLING ALL HATERS – name is Biz i have been a customer of Nappy Or Not for over 12 years when u see me and see my hair the shop speaks for its self. Rhonda has been my hair stylist. I have had no complaints, also have recommend several people who have left the shop very pleased and are now every week costumers. i give Nappy or Not two thumbs up............. TO ALL U HATTERS QUIT HATING BECAUSE YOUR WAS ALREADY DAMAGED FALLING OUT DUE TO HOME REMEDIES. MAKE YOUR APPOINTMENT ON TIME BE ON TIME N YOU WILL LEAVE HAPPY NOT NAPPY.
Our Humble apologies – I had no idea that the reviews for our salon were so terrible... All of the suggestions will be carefully reviewed and addressed... i humbly apologize for any inconvenience that any has been caused from our salon... We have been in business since 1995 and we are not backing down now just because our regular clients do not visit this site. I apologize to those few people that had terrible experiences but that does not speak for the multitude... please forgive us and Thank you because it changes the way i feel about improvements when i read the issue... Peace and blessings.........
Wow! That bad??? – I called Nappy or Not salon earlier to cancel an appointment I had for today, but an emergency came up and I couldn't make it in. So I called the salon and talked to a woman named Stefanie( I assume thats how you spell it) who was supposed to do my hair. She sounded so sweet on the phone and asked me to call back later in the month to reschedule. I agreed. But after hearing all of the bad things people who were serviced by the salon are saying makes me think twice. I mean I could kind of see if it was one bad comment then I would ignore it, but majority of the reviews on this sight says something bad about the salon. I mean I don't know the the people that work ther epersonally, but with all these bad reviews, waht am I suppose to think? One reviewer mentioned in an above post that she almost got or got her eyebrow burned, I'm like OH NO, I know I'm not going there now.
Does a great sew in weave, but takes a really long time. – Stylist Songie does a great sew in weave when she takes her time. The only thing is that she does not honor appointments,and she some times will have you waiting a really long time and it just really bad.
Rhonda is terrible – I had a 9:00 appt w/ Rhonda. She wasnt there when I arrived, I called her she said she was 15 minutes away. I waited and waited and waited. While waiting I saw young guys walking in and out with vodka bottles. Lori's clients getting serviced. By 10:00 Lori saw I was irritated and said Rhonda is on her way. She finally arrived about 10:30, and had the nerve to grab the girl sitting next to me, who had arrived after me. By 11:00 she finally called me to the bowl and asked her daughter to wash my hair. It was terrible her daughter used Pantene shampoo, on my hair, now I have that at home. Where were the salon products that you cant by over the counter? My hair did not feel clean, she used ice cold water, and wet my shirt all up. I was sat under the dryer for another hour. The whole time calling other nearby shops to see if they could finish me up asap. Rhonda finally calls me to her chair, never apologized for being late, saying she would knock a few dollars off, NOTHING. All she did was gossip about other people in the shop, which I didnt want to hear, I was so irritated with her at this point. She didnt listen when I said I wanted curls, and had the nerve to pop her lips when she had to put my curls in. I was charged 85.00 for a wash, flat iron/curl and trim. Mind you I'm coming from Antioch, and she knew this. It was a terrible experience.
LOVE TO QUEEN RHONDA – MOST HUMBLY, I GIVE THANKS TO RHONDA GLENN FOR GIVING ME THE DESIRE, DETERMINATION AND SUPPORT INSPIRING NATURAL HEALING HAIR.
YOUR CARING COMMITMENT IS CRITICAL FOR ENDING THE CYCLES OF NEGLECT.
WE TRULY APPRECIATE YOUR DEDICATION AND HOPE YOU RECOGNIZE, AS WE DO, THE VALUABLE ROLE YOU PLAY IN BUILDING BRIGHTER FUTURES FOR AMERICA'S NEXT GENERATION
THANK YOU FOR YOUR CONTINUING SUPPORT IT IS THROUGH THE POSITIVE EFFORTS OF PEOPLE LIKE YOU THAT WE CAN CHANGE A LIFETIME FOR INNER AND OUTER BEAUTY.
JOY AND PEACE WILL RADIATE FROM YOUR INNER LIGHT TO SHINE EVER SO BRIGHTLY IN EVERY PHASE OF YOUR JOURNEY.
WHO LUV U BABE!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Nappy Or Not Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.