401 Fayetteville St, Knightdale, NC | Directions 2754535.785376 -78.478400
8am-8pm M-Fri. Sat. 9am-5pm or by Appointment
Inferior improper work by someone who is not licensed or insured, and did not pull permits as required. She lied about this.
Hired Ms. Bonn (All Girl Flooring) on 9/6/12 and she was recommended by my sister and a friend to lay some laminate, put some granite down, and re-do deck with composite. Her estimate was $5476, yet I have cancelled checks for $6899.25. I asked if she was insured, and licensed, and if we need to pull permits. She lied about all three questions. After all the problems of her workmanship and the cost of fixing her mess from 4-7K from licensed contractors would be the cost. She owns a flooring company and NC law requires a flooring license also which she does not have, and as per Bulletin 1997
V28-2 you must pull a permit especially if decks are load bearing structures, and decks have their own permits that are needed.
She has no licenses. She said she worked with composite prior, but how wrong that was, as she lied again. Lowes and Home depot have video that shows special composite screws. She put nails in mine then tried to remove and put putty caulking in the holes, which has ruined the composite I bought. All her workmanship is problematic. The composite was done incorrectly, and boards are popping up all over, the caulking she put in are like spots on the composite, and then she put clear caulking to try and hold boards done, but glue is not clear and all over. I have many pictures verifying this, A consultant attorney said I can file small claims, and a criminal theft complaint with the police as since there are no licensees. Ms. Bonn has been back timed 3, and has made it worse. I now do not want her un-licensed services. I offered to settle just on the composite (and not ask for damages on floor or granite with pictures also)for $3500, but she refused. Her contract form also says workmanship guaranteed x 2 years and work was complete 10/1/12 less than 2 years and she has been out 3 times already. After all of this I went online and saw all the complaints from workmanship to theft, and then saw all of the complaints you had on her for the same thing. I would like her to settle, but if not I am filing with small claims, filing the criminal theft charge as unlicensed, reporting her to all licensure, report her to zoning and permit boards, and put all pictures on the internet. I am not suing for granite or laminate which I also have a case. She said she would come back and fix the granite, but I can not have her near my house. I am on social security and I barely could afford this, and now it looks like a hot mess!!!!
I am sorry – Micheal McCullen,
I PAY INSURANCE TO COVER WHEN PEOPLE GET HURT ON THE JOB, THAT IS WHAT THE STATE OF NC OBLIGATES ME TO DO.. .
EVEN AFTER YOU WERE HURT, PAID, & BROKE. I GAVE YOU $200 CASH, BOUGHT YOU PAIN MEDS, OFFERED YOU LIGHT DUTY WORK!! WHICH IS WAY BETTER THAN MOST.
End of story!!!!
Mike McCullen has been fractiously receiving food stamps the entire time he says he was employed by my company. He is mad because he thought I was gonna lie and help him fraud the insurance company.
As a business I did what I was obligated to do and them some.
You will receive all that you are entitled by law!!!
Fraud, untrustworthy, and definitley unsafe – Hello everyone.... My first order of buisness is to let everyone know A Girls Flooring Company is just as shady as the name sounds she does skim off the top even iff its just a few boxes of tile that she will return that you purchased!!!! I worked for dottie bonn (in lower case for a reason) for about eight months untill i was injured by one of her unguarded pieces of machinery that almost cut my hand completly off. Luckily she had insurance. Dottie promised me that she would take care of me until the insurance kicked in.... she paid for my first set of pain killers gave me 200 bucks and when i asked her to front me money to pay my electric bill until i got paid from my workmans comp she basicly told me she aint giving me s%$t. I have nerve damage in my thumb and i have 2 get my marriage ring finger fused. i have permanant damage for life. DON'T TRUST THIS WOMAN
We love Dottie – I love Dottie. She installed the tile on my kitchen floor. It was a mess before
she came. Needless to say, my floor is now beautiful. She is professional, prompt
and helpful. I am using her for all of my flooring needs. She works with me within
my budget. My daughter loves her as well.
Awesome lady – Dottie recently installed laminate flooring in my house after I had a flood that
ruined my whole first floor she not only was able to install everything extreamly
fast and efficienty she also was able to work around my schedule which made
everything extreamly easy for me. I would definantly recommend her to anyone
who wants great work done to there house at an amazing price! Thanks agian
Dottie the floors look great!!! Great Job!!!
Sufficient, and CHEAP – Dottie installed ceramic tile in our kitchen. She came in and made the process so much easier by knowing where we could get the material at a good price and was very helpful with choosing colors that match our home. She was on time, and worked very hard to complete the project in the small amount of time that we had. I highly recommend her for anyone needing a project completed.
Not a wise choice – On the first day of the job, Dottie came unprepared and was totally unaware of the scope of the project that her "salesman" had quoted. She performed some demo work, said she had to go to the hardware store and was gone for 2 hours, leaving her crew sitting outside of our house. When she returned, she said she didn't have the proper tools and would be back the following morning. She never came.
After tracking her down , we opted to terminate her services and have been trying to get our deposit (minus the amount of services for the demo work) ever since.
Do not trust this company, do not hire this company.
Beware – She stole $600 from us as well. She was unprepared for the job and showed signs that she was not competent, so we went with our gut instinct and asked that we terminate the relationship. When we asked her to return the money, she told us a story about how someone stole from her, etc., etc. We felt bad and said we would work with her with a payment plan, but when time came to pay up she was nowhere to be found. I hate to think that this was her intention all along. We filed a small claim and the address that was given was not her address so we have been unable to recover our money.
Excellent work. – Dottie came to my home and installed 300 feet of laminate. I was amazed, she took the time to show me what product would serve my personal needs and stay within my budget. The best part was the quality of her work, it looks as though real wood was put on my floor! I would highly recommend her to anyone needing flooring, she is always on time and truly committed to her customers. You don't find contracters like this very often.
Someone you can depend on. – Dottie installed a tile backsplash in my kitchen. She had to work around numerous outlets and a large Viking stove that had an existing stainless steel back splash. What a joyful experience. Dottie not only does beautiful installation work but she has the artistic ability to look at the space and create the most attractive and artistic pattern for the space. She was patient, exacting in her work, mindful of my time and space and tolerant when small children got underfoot. She cleaned up when she was done and the kitchen looked great. I also want to say that Dottie was extremely flexible in working around my other installers. There were several delays and she never gave me a hard time. She was patient and encouraging that the project would get done. I'm already planning the bathroom renovation with Dottie at the top of my list.
Thank you! I am just doing my job. Construction can be difficult to a home owner, things come up and there are delays. I believe things always work out for the best and the delays didn't matter in the long run. The children were grand picking up extra pieces and asking question. I enjoyed them. See ya soon! Dottie
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