Houston >Lawn & Garden > Earth Ideas
4430 Talina Way, Houston, TX | Directions 7704129.835306 -95.543583
Neighborhoods: Carverdale, Northwest
Never Showed Up! Hello? – I had Earth Ideas come out to my house to give me an estimate for some work on my patio. They sent me an estimate, it looked fine, so I told them I wanted to get the work done. They first told me they would do it the week of May 2. As May 2 approached, I heard nothing from them, so I e-mailed them. They responded that Earth Ideas would not be able to do the work that week. I was annoyed that they never contacted me to tell me (I had to contact them), but I tried to be understanding. We agreed that they would do the work on May 9. May 9 came and went, and I heard nothing. No phone call, no e-mail, no apology, just radio silence. On May 10, I called and talked to a "manager", who said he would look into it and call me back, but still has not called. I'm not sure what happened, I was willing to pay their original estimate and didn't even try to negotiate them down, and they won't even call or contact me. Really strange, I will now take my business elsewhere. The person who came out to my house was Shane Wilbur, the person who I e-mailed with was Mellanie Mattern, and I'm not sure who the "manager" was. Really disappointing experience -- beware. They seem great at first, but their follow-through is horrible.
what a joke! – the same retaining wall i had put up was repaired three times, called, left messages...no returned called. sent people out on the wrong day. awful..thumbs down.
I will recommend this company to everyone! – Earth Ideas Landscaping did a wonderful job on my drainage work. Next project they will be upgrading my flower beds. Thank you for all your hard work and honesty.
Great Experience – We have been meaning to thank you for the excellent job that you did with our front yard.
It's beautiful... we have received several compliments, and we give you glowing recommendations.
We look forward to talking with you soon about getting our back yard landscaping underway.
The process stayed on schedule and all of my questions and concerns were answered promptly
Earth Ideas will definitely be recommended to anyone that is planning to remodel their yards
Couldn't love it more! – I would like to thank Shane for our beautiful landscaping and also to the crew who did the installation. All the work was first rate and professionally done. The final results exceeded our expectations and that says a lot!
We particularly like the water feature Shane designed for our backyard. I'm sure we will
enjoy it for years to come. Thanks again for a very positive and professional experience.
Beautiful landscaping, awesome company! – Great job! I was impressed by the fact that I was included in the design of my landscaping project, which included appointments at the rock yard to pick flagstone for my patio and at the nursery to pick the plants for my beds.
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