10005 W Sam Hu Pkwy N # 200, Houston, TX | Directions 7706429.916168 -95.530234
By Appointment Only.
Neighborhoods: North Houston Gardens
What they don't tell you in their commercials is that the $69 drain clean special is only if your drain is not clogged. That's right. I called John Moore for a clogged toilet. The John Moore repairman came and quoted me a price of $132. I asked about the "Famous John Moore Drain Clean Special" of $69 and was told that the special is not for drains that are already clogged. It is to check your drain, but not clean your drain if it is already stopped up. He then told me that I really need their $369 drain inspection that uses a small camera to go into the drain and look for clogs. I turned it down. Then he took a tool with pinchers on one in, stuck it in the toilet and removed a piece of plastic. It took all of 20 seconds and I was out $132. Their work was good, but their advertising message is a scam which isn't needed and just makes for an angry customer. John Moore, just be honest with your advertising.
On short notice, John Moore sent a master plumber and worked diligently until the problem was fixed. The technician they sent was wonderful to deal with, and not just for his experience and professionalism.
Been a loyal John Moore customer for many years. Always helpful, on time, good work and stand behind their service. Couldn't think of using anyone else.
Exceptional service - timely arrival; accurate diagnosis; fair price. I am very pleased...
John Moore treated us like family, They made sure was happy with our plumbing service. Thanks John Moore for caring about us.
Friendly and professional. Happy with the repair vs what I paid for the work. Not the fastest but stuck around to ensure the problem was resolved.
The lady on the phone was very pleasant, the service man did a great job and I did not have to pay a dime. Thank you!
The service man did a great job and was on time and completed the work. A part was missing and he delivered two days later as promised.
Mr. Keith McGee came to service my heater for the winter today. An excellent job was done. I do hope to see him in April for my A/C service next year. Great job Mr. Keith. I can always depend on John Moore Service Technicians knowledge and expertise. Thank you very much.
I called John Moore for help with an electrical issue. The tech, Jose, was very professional and did a great job. I would recommend John Moore and will call them again.
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