1349 Lowrie Ave, South San Francisco, CA | Directions 9408037.645756 -122.411123
* Respecting our customers needs
* Respecting our employees needs
* Adopting the best technologies
* Using the best equipment
* This is part of what makes us best at what we do.
CA-NY Express made my relocation from the east coast to the west coast a seamless process. The staff was professional, honest and hard working. Response time to my inquiries (which were often and many) was within an hour of sending or calling. Each box was packed and labeled with the utmost care. The process for ensuring each piece/box made it to our new home was very organized and intuitive (corresponding numbers which were checked off by me as each piece/ box was brought into our home).
As I mentioned the staff was extremely professional. All staff, from sales to foreman to the actual movers.
Cant say enough, if I would ever have to make that type of move again I am calling this company.
We recently used California-NY Express to move from NJ to CA. We had 3 different companies come out to our apartment to give an estimate (I recommend doing this--if they tell you they can give an estimate over the phone, be wary because they won't guarantee that price--when they come out the day of the move they can say you have more stuff than initially thought). Anyway, my company was paying for our move, so cost was less of an issue for us, but CA-NY Express definitely quoted us the cheapest price for the move. At first I didn't want to go with them bc it was the cheapest quote and also the smaller company of the 3 on BBB. I wanted to go with a different company (the one whose trucks are all over the highway), however the rep from that company was really shady-- sort of a used car salesman type and took a long time to get me a quote. Noel Naughton from CA-NY express got me a quote within the same day. He was also very responsive to all of my questions/calls via both cell phone and email. (For example, after he already did the estimate, we bought a big, heavy crib for our baby so I called him up and he was able to add that to the quote immediately). In the end I went with CA-NY express based on a gut feeling that if the estimator was that much more professional and consistent, hopefully the rest of the experience would be that way.
Noel thought our move was a 2-day job so on the first day, a crew of 4 guys arrived first thing in the AM. They packed up most of the house but left the bedroom so we could sleep there that night. The head mover told us that they were able to be so efficient because we were pretty organized. We already had our suitcases packed that we wanted to take with us on the plane, and had them in a corner labeled "DO NOT LOAD." We sort of just stayed out of their way. The 2nd day, again they arrived early, packed the bedroom and loaded everything on to the truck. They were done in less than 4 hours on the 2nd day, I was super impressed. They made us sign off on all the boxes and let us pay the majority by credit card. Also, I have to note, that the apt felt really clean after they left. They definitely tidied up after themselves.
After the truck left, we got an email every business day updating us on the truck's location. It actually beat us to California because we took a couple pit stops to visit family.
Once we got to California, our stuff all went into a storage facility while we looked for a new apt in the Bay Area (1 month free storage was included). Once we found our apt and knew our move-in day, we contacted CA-NY express and booked a delivery day a few days in advance. They came the scheduled day and brought everything into the house (you stand there with a checklist of all the boxes, and as each box is unloaded, you check it off on the list). They unpacked everything, I stuck around to kind of direct them where furniture should go etc, and then took all of the empty boxes with them, which was incredible bc the house felt pretty neat and put together by the end of the day. The balance was paid in cash. Everything was pretty much in tact except for the back of one of those crappy ikea book shelves had a little crack in it. But all of our nicer furniture was perfect without a scratch.
One little pointer was that we had to buy additional insurance as this company doesn't offer the extra insurance through them. Noel instructed us which companies to get quotes from, and we went with the cheapest one, but we will not be needing to file a claim, which is a great feeling!! :)
Another great thing was that the quote from Noel was a guaranteed quote, so even though in the end we had slightly more cubic feet than estimated, it still cost the original price. If I ever have to move again I'm definitely hiring a moving company. Having them pack and unpack everything totally saved my sanity!
(I am posting this review in a few locations bc honestly it was such a great experience).
I recently moved to LA from New York and this service was excellent and the price was fair. Pickup and delivery were on time, the people were friendly and careful, and nothing was broke or missing. Best of all, shipping my goods from one coast to the other took only a week! Can't beat that.
The promises made by CA-NY Express are ABSOLUTELY true.
2006: CA-NY. 2013: NY-CA. Hands-down only choice after lots of research when I went to NY, and no question that I would use them when I returned to CA. After tons of research of all kinds of complex pricing formulae, CA-NY Express team was transparent and patient. What has caught me off guard is that in all four interactions (CA pick up, NY drop off, NY pick up, CA drop off) the hardworking movers are incredibly kind and friendly. Put everything where I asked. I had them pack all the fragile items (TV, computer, china, crystal, framed art, pictures, you name it) and there was not a single bump or scratch. I think they use some kind of magic to get my things across country twice without a single scratch. A special shout out to Eric Rummel, who patiently took my calls and emails every time I added or deleted one more item, or would ask how much X furniture item would cost to move so that I could set my budget – ship it or sell it? He regularly provided me cost estimates and was always pleased to help. You cannot go wrong with CA-NY. You can only go right, and be sooooo glad you did! And in BOTH cases, they got my things across the country faster than quoted, then asked me if it was OK to come early! Are you kidding!? Of course!
Cali-NY Express were fantastic. The move was quick and affordable, and the customer service throughout the move was outstanding. They were very up front and reliable. When the shipment arrived, they were fast and efficient with moving all my stuff in and nothing was damaged. I recommend this company to anyone moving cross country and would absolutely use them again myself.
Could not ask for more. Friendly and efficient service. The movers were courteous and respectful and showed up early. Ended up being charged less than my estimated quote, too. Definitely recommend their services to anyone moving from New York to California.
Great movers, stuff came in 10 days. Made moving a lot less stressful. the daily emails letting us know where our stuff was gave me a great peace of mind.
Honestly, mind blowing service. From the speedy replies, to the most amazing movers on both sides NY & LA.? It was AMAZING. Moving companies rarely get recommended because they all suffer from the same issues- this one should be recommended to ALL. FAST, EFFICIENT AND SUPER PROFESSIONAL. Oh and prices are totally comparable to other companies but this one ro
Great customer service. My move from NY to SF was flawless. The shipment even came in ahead of schedule in only 6 days! They also offer in house estimate and email tracking of your shipment. Everyone was professional and the packing was efficient and damage free. Price was exactly as quoted. I would definitely use them again!
Great company! I loved them and will absolutely use them again if I ever need to cross country move. They were timely, reasonably priced, and my stuff all arrived non damaged.
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