10330 N 90th St, Scottsdale, AZ | Directions 8525833.579840 -111.886631
Neighborhoods: North Scottsdale, Central Scottsdale
Bad Experience - Again – It would be great if you could walk into a Best Buy with a product you are having an issue with and not be treated like a criminal.
In Mid December, I purchased a phone wrap called Armor Guard. I had it installed at the store. When I bought a big deal was made that it had a "life time warranty" to protect my phone.
After only 75 days (earlier but I am just getting around to bringing it back) the stuff starts falling off my phone.
Best Buys response?
Go find your receipt. I did. I was then informed that it would cost $10. to replace it. Let me get this straight, you want me to pay $10. to have the product you installed re installed?
The purchase price was $20 originally and I notice that they charged me $10 installation at the time of purchase.
I walked out, never to set foot in a Best Buy again. For $10. they have alienated a customer who will never be back. Nice Job Best Buy, you have exceeded my expectations!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Best Buy on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.