3670 Glendon Ave. #237, Los Angeles, CA | Directions 9003434.020188 -118.410040
Neighborhoods: West LA, Palms
Excellent company, communication was great. Excellent prices and clean cars. No hidden fees, Everything was explained up front, when booking the reservation. Upgraded our car for the same price for a small vehicle. Our Drivers were prompt and very nice. Would never use anybody else. When we go back to LA, reserve Limo will be our company to use.
BUYER BEWARE - THEY FLAT OUT LIE AND ARE VERY SHADY.
My sister and I purchased 3 hour limo service for $165 with Reserve Limo through Bloomspot for our neices 21st birthday. When we called the company to redeem the voucher we told them the event was for a birthday and requested 6 passenger stretch limo. We booked over the phone with Andy, and he promised to deliver a stretch limo with a bar (vodka and whisky included), flat screen television and stereo system.
The car that arrived was not a limo at all. There was no partition between the driver and the passengers, there was no bar, no flat screen tv and no stereo. It was basically a towncar that had two seats facing each other very close together. I am not a big person and had to turn my legs to the side so that my knees did not knock into the person across from me. We were stuck with no option because we had dinner reservations in 1/2 hour, planned on drinking and had no time to book another car.
The service purchased and promised was not at all what was delivered. Our night was a special celebration that was ruined. Vadim, the managing partner, was not at all sympathetic. The only remedy he had to offer was for us to book any pay for a second "limo" ride whereby he would agree to give us a generous discount of 20% for a weekend night or 30% for a week night.
I would NEVER consider using car service from Reserve Limo again and suggest you do not either. I am writing this in hopes of saving others from experiencing the same disappointment that we did. The people at Reserve Limo expect the public to be so stupid that we do not know the difference between a town car and a limo. We will be disputing the credit card charge and reporting them to the Better Business Bureau.
Terrible! They REQUIRE a mandatory HUGE tip which they don't tell you upfront. I used the LivingSocial coupon and it said nothing about it. Then they picked me up at MIDNIGHT and demanded cash for the tip amount or they would leave me at the airport.
They were rude and did not deliver. I requested a transfer from my residence to LAX. Instead, they went to the airport for an airport departure, even though I had provided the flight number and departure time. I would not recommend them to anyone and will never use them again. They not only refused to recognize their error, but they refused to refund my pre-paid deposit and did not even offer an apology. I will go back to the other limo company I have used for 20+ years at a much higher price.
Great limo & car service – This is a terrific company if you need a car service! We found them on Living Social and even after the offer had expired they gave us a great discount on our rides to and from LAX. Cars are beautifully maintained and the drivers are reliable and friendly. Easy to book either by phone or email when out of town also.
Great Service,Thank You – What a pleasure it was working with your company this weekend. I appreciate your attitude in the last minute changes in booking the car, and your help with the restaurant suggestions. We felt fortunate to have a true gentleman as our driver.
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