Dallas >Housing Rental > Gramercy On The Park
4755 Gramercy Oaks Dr, Dallas, TX | Directions 7528733.012054 -96.825238
Mon-Fri 9am-5pm, Sat Closed, Sun Closed
Neighborhoods: Far North Dallas
I would like to thank you for your courtesy and services during the period of my lease. I truly enjoyed living here.
I recently renewed my lease for the third time, and I think I am happier now here than I have ever been. Not that I have ever been unhappy, but some of the small changes and improvements that have been going on recently have not gone unnoticed.
I have lived at Gramercy on the park for over 1 year and I do not understand why there are negative comments. I have really enjoyed living here and have noticed improvements with the new management staff. I was very happy to hear that our packages our being accepted in the leasing office which was one of the things I was not to happy about when it was taken away prior. I have never had any problems with my car being broken into and the location of my apartment is very quiet. I commend them for the job they did keeping us up to date when we lost power and how they were consistently calling Oncore for updates and at the same time informing their tenants. I have learn that you never should believe what you read, prior to my moving here I walked the hallways and asked several tenants how is it to live here and they gave me good reviews and I even asked someone who was in the process of moving out and his response was he loved living here but needed to move due to the increase in rent. I'm very happy with this new Management team, big difference! And no I was not ask to put this review by the office like the previous review response comments have! I did it for the outstanding job they did when we had our ice storm!!!
I LOVE living here. I have been here almost a year. The staff is always kind, helpful, and great customer service. The workout room is nice and cleaned every day, better. The grounds are nicely kept from the pool, garden area, tv by pool and any common area. I like that it is such a dog friendly community and right next door to a 22 acre dog park.
I have lived at the Gramercy for almost a year now. I am extremely happy here and will be happy to renew my lease soon. The staff has been more than helpful with any of my questions and maintenance has been quick and professional with any requests. I work until late night hours and feel safe when I come home to see the safety patrol in the parking garages and around the buildings. My neighbors are friendly and quiet and I have made some great friends in my building. I am very happy to call Gramercy Park my home.
I have lived at Gramercy for a while now and have nothing but good things to say. I was actually surprised to see so much negativity on this site. Being in the customer service industry for many many years though I know it is most common for those who are disgruntled to get on these forums and share their bad experiences. You can't believe everything you read though. In my experience, the staff is excellent and always attentive. They stand to greet you when you come in and always have smiles on their faces. I've only been to the office on a few occasions but I love that there are both men and women there, all very kind and ready to assist. I've lived in previous complexes where it seemed nobody knew what was going on. Gramercy has it together though. I met the new manager, Regina I believe, just the other day. She has really turned things around bringing back package acceptance in the office and bringing on an new security team. I know that things do unfortunately happen from time to time, but that is to be expected almost anywhere. The Gramercy team has been very respondent to any concern I've voiced and I'm pleased with my home. Maintenance is very impressive as well. I never have to ask twice to get something fixed which is so much different than anywhere I have lived before. I would and have referred my friends here and have even met some great new
Ones while living here.
I have lived at Gramercy for (3)three years now and have enjoyed my stay at this apartment complex. As with any large complex there is a sense of urgency regarding crime on and around the apartment and surroundings. The management is top notch and takes great care in addressing these issues. While I have not had any issues involving car break in or theft I feel for my neighbors that had such an instance happen to them. I will tell you that being in a nice complex and close to other apartments that are not as new brings some of their tenants to our community especially during the summer months. I have noticed stepped up patrols and security walking the property. I applaud the efforts of Regina, Clint, and especially Katie for all that they do in the office to ensure that Gramercy remains a top choice for a Dallas address
The leasing office people are professional, they will get back with you qucikly. Maintenance was handled in a timely manner.
Grounds are very nice. Each of the three buildings has a unique area in the middle and they look very nice and are well taken care of.
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