Tracy >Home Repair & Service > Pick Squad Locksmith
1260 Valencia Dr, Tracy, CA | Directions 9537737.742523 -121.456668
A client was locked out of his home and called me for help. He accidentally tripped his own alarm and was locked outside his house. His alarm company told him he had to get into the house within an hour or else they couldn't stop the police from having to stop by to see what the problem was (incurring a penalty for false alarm!).
My usual locksmith was out of town for Christmas vacation, so I found First Bay Locksmith on Yelp, saw Ben's excellent reviews, and quickly called him.
Ben got to my client's house within 10 minutes, and he saved my client and the day.
Afterwards, my client called us and raved about Ben's timeliness, professionalism, expertise, and amazing rates!
Super affordable and excellent customer service. Highly recommended. I even look better for finding First Bay Locksmith.
We'll use him again for sure.
Apparently my wife and I live in Bizarroland, a place where Pick Squad has twice helped us out of jams involving broken keys in the trunk of our car.
where down is up and up is down, Sean and Jimmy from Pick Squad arrived on time, did the job with a friendly attitude and charged us a fair rate.
The second time we called they gave us a discount for being a repeat customer, I assume this is because we're in some kind of time-vortex where kitties have puppies and hot snow rises from the ground.
Anyhoo... These guys are way better than the other suspect reviews claim. I hope we don't need to call Pick Squad again, because I'm tired of living in a world where I give my boss money to let me work for him.
Stephen came in a very timely manner to fix an our apartment complex back door's lock that wouldn't stay shut upon manual closing in the usual manner. This had to be a rush job, as we were on the verge of starting vacation travel. And we didn't want our tenants to freak out about a sudden security problem left untended. The charge was reasonable and fair. We very much appreciated Stephen's 'old school' style. Not too many business transactions these days include such genuine courtesy and faultless professionalism. For sure we're locked into Castro Locksmith from this point on for all our locksmith work.
I made a call to Pick Sqaud Locksmith and 24 hours later, Ben was at my door. We had lost track of some spare keys and needed to change our locks. Ben was friendly and professional, did the work, and made me several spare keys too. I like supporting local Castro Valley small businesses like this.
I called Ben early in the morning an within a couple of hours he was working on my keys. He has been the go to guy for our company for a couple of years now. Always excellent and professional service. I wouldn't trust anyone else to do the job. A well deserved 5 stars!!
So here it go's i found my self in the rain locked out of my car and SEAN came out From no where and saved my life opened the car in two minutes gave me a deal of $60 total and made my day...
they were very nice on the phone but the information they provided was a bunch of lies! the tech arrived after 36 minutes and not 15 the price was way over what they suggested on the phone!!! about $200 more...
STAY AWAY! – The locksmith they sent was rude beyond belief. I couldn't believe the attitude he had and the way he spoke. He was over an hour late and when he came he said he was going to charge $300 more than what they told me over the phone. I told him I didn't want the service and he said I must pay him. I told him to leave I was calling the police and he finally left.
Expensive and Horrible Customer Service – My wife called what we thought was a local locksmith in our town and reached these guys in Huntington Beach.Through deceptive advertising!
I believe they took advantage of an inexperienced house wife and installed a front door lockset and charged 3 times the price that the exact lockset cost at home depot.
I repeatedly tried to speak to the store owner and never received a call back. The store manager would not give me his name on the owners name. I am very unhappy with their pricing and customer service.
I would not recommend this Locksmith to anyone.
Very fast and friendly Fast response, great service and very friendly. Would highly recommend and will use again without hesitation if needed.
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