6250 Hollywood Boulevard, Hollywood, CA | Directions 9002834.101350 -118.325958
Neighborhoods: Central LA, Hollywood
Sleek, modern hotel in the thick of Hollywood. Drais nightclub is the place to be if you're looking for some bottle service and music.
Designed with a Moroccan/Mod theme straight out of an old Hollywood film, this W is a very unique location. With the Delphine restaurant downstairs and brightly colored decor, clean elegant rooms, this is not the typical Hotel.
DOUBLE TIPPING common practice – Just celebrated my birthday at The Station (which is a great outdoor lounge area) and overall, everyone in my party had a great time. Our waitress was very attentive and friendly and even brought over a birthday cake when she found out about my birthday. However, this changed the minute we asked for our check. Our once attentive waitress became M.I.A. and we had to wait over 20 mins. to track her down. She then informed us that our bill could only be split on 3 credit cards which is pretty hard to do with 10 people and over 3 hours of ordering drinks. Thankfully, we were able to break up the bill and gave our waitress specific instructions on how much to charge each card (which already included 18% gratuity) minus the cash we handed her. When our waitress came back, she had pocketed the cash we gave her and recharged the gratuity on the 3 credit cards. When I informed our waitress about the "mistake" on DOUBLE TIPPING herself, she initially played dumb but finally agreed to give us our cash back. However, when she returned with our money, she still shorted us $10. When I brought this second "mistake" to her attention, she asked me why I was trying to nickel and dime her.
In short, The Station has a VERY SHADY business practice. BE VERY CAREFUL about using credit cards at this bar because it looks like it's common practice for waitresses to double tip themselves with big groups. Be sure to check your itemized bill because that's the only place you'll notice the "mistake." If we didn't bring it to her attention, our waitress would have never offered to give us our cash back and would have closed us out with an almost 40% tip.
W Hollywood – I stayed at this hotel for 8 evenings. Although it was quite impressive, I was disappointed in some of the staff.
They should change the name of the hotel to "W" Whatever Whenever Dependent on who you are!
We arrived on an Friday Evening and the lobby was packed with people due to the club in the lobby area. That night there were people running around in the halls in the early morning hours. I was not impressed.
The road noise is really bad. On the Saturday, you could hear horns honking and people leaving the bar at about 2:30 in the morning.
They have a beautiful bar in the lobby and one outside on the patio area. The bar in the lobby was packed so I tried to go out to the outdoor lobby and I was told that I couldn't go out there because it was a private party. I explained that I was staying at the hotel and I just wanted to get a drink because the other bar in the lobby was packed and they said i wasn't able to go to the bar because it was a private party.
They advertise Drai's Lounge as being part of the Hotel, but in actuality I was advised that Drai's is a separate entity from the hotel therefore guests of the hotel may not necessarily have access to Drai's. This is extemely misleading. I gotta tell you, I was not that impressed with Drai's. The club was just O.K.
The pool is beautiful. It is located on the 12th floor. The pool closes at 5:00 PM so that they can prepare for the opening of Drai's in the evening. That was disappointing the limited access to the pool.
We went to a restaurant and brought home a doogie bag as the kids couldn't finish their meal. They tried to charge us $45.00 to heat up the meal. Needless to say, we were not impressed by that.
The gym is great. The only problem is they don't have a sauna. The only sauna is located at Bliss and they wanted to charge $35.00 to use their dry sauna.
The Concierge Ku and Sonia were great. The housekeeping staff were great.
I tried Delphine Restaurant and had the Sword Fish. It was excellent.
The rooms were really nice.
As impressive as the hotel was, I would rate my "W" hotel experience about a 7 out of 10.
Awful experience at The Station, need a new manager – I went to The Station at the W Hollywood for my friend's birthday. It was a lot of fun until it came time to pay my tab. I asked to close out and then patiently waited as the waitress ran my card for another person's tab. When I pointed out her mistake she went off to correct the situation. In the meantime I was just standing a the bar waiting for her to return. While she was gone I had multiple security guys come up to me and tell me I had to leave...when I told them I was waiting for my card an asian girl who was behind the bar overheard and started getting an attitude with me. This was out of the blue as I did not say anything to her and she was not a part of the situation. Finally, the waitress returned with my card and another INCORRECT tab...they grossly over charged me. The manager...Dominic Scoles then came over and was a complete jerk. I wanted an itemized receipt so I could see exactly what they were charging me for. He refused and insisted that I give him my ID and stood there while I signed the tab...making me sign it 3 times because he was not satisfied that my signature was not an exact replica of the one on my license from when i was 16. Seriously, whose signature is exactly the same as when they were 16?! Dominic is irrational and threatened to call the cops on me during this whole process (Geez man all I wanted to do was close out and pay HUNDREDS of dollars and he wants to call the cops?!..."oh, I'm sorry officer I was just trying to be a responsible patron and collect my credit card and pay this fine establishment money..."). The Station could be fun but they have to get rid of the toxic people they have working there. If the W wants to stay away from lawsuits in the future they need to be more careful about who is managing their bar/lounges. I also know for a fact that I was not the only person who had a MAJOR issue with Dominic...think there might be a pattern here? I think so.
On the up side, I was told the fresh made drinks were delicious, the waitresses were all in all really great and the DJ was decent. If they got a good, honest manager in this place it just might be ok.
HORRIBLE SPA – Checked out the new BLISS SPA for the first time. What a horrible experience! I know the brand is popular in NYC ... but the prices were HIGH, the desk staff was horrible, the sandals were CHEAP and uncomfortable, the cheese in the lounge was moldy, and they were playing CHRISTMAS MUSIC in February in the treatment room!
Citysearch Editorial Review – Hollywood proper isn't exactly known for its hotels, but that has changed with the addition of the first and largest LEED-compliant property in Los Angeles, the W Hotel Hollywood. The 308-room hotel dazzles from the moment you enter (via Argyle and not Hollywood Blvd.), with a spacious courtyard-style valet which leads into a stunning lobby that looks straight out of "Scarface" (check the grand sweeping staircase and chandelier with a large light fixture above). Once inside the lobby, this being a W, you'll have your choice of two bars to grab a drink (one indoors and one courtyard bar above the Metro entrance). The mezzanine level boasts numerous hyper-wired conference rooms, some with balconies just begging for press junkets and/or live television broadcasts of shows such as "Extra." But it's the rooms and the roof that will likely keep customers coming back to this particular property. Innovative design touches (from Daly Genik Architects) help give rooms here a soothing, circular feel to offset the angular bustle of the noisy neighborhood. The roof is the W Hollywood's coup de grace--with a 25-yard lap rooftop pool boasting views of both downtown and the Hollywood Hills. The rooftop nightclub (known as "Wet" during the day), Drai's Hollywood, opened in March of 2010 a few months after the hotel debuted.
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